ServiceTitan the software platform that powers the trades, today announced appointment of Rikus Pretorius as its next Chief Revenue Officer, effective with start of company's fiscal fourth quarter. Pretorius has served as Senior Vice President of Worldwide Sales for over seven years.
"Few people know our business and our customers as well as Rikus does," said Ara Mahdessian, CEO and Co-Founder of ServiceTitan. "His deep operational experience gives him rare vantage point on what our customers need and where industry is heading. That experience, combined with his strong relationships with our customers and his fellow Titans, sets us up for seamless transition and gives me full confidence in continued momentum."
Pretorius has been key architect of ServiceTitan's sales strategy and instrumental in scaling company's Revenue organization. Since 2019, he has worked closely with Biestman to build world-class go-to-market engine, positioning him as natural successor to lead organization into its next chapter.
"Having spent last seven years working alongside Ross to build ServiceTitan's sales team and strategy, I am energized and humbled to take on this new role," said Pretorius. "Hardworking men and women of trades deserve advanced, purpose-built technology to run their businesses."
Biestman joined ServiceTitan in 2018, playing pivotal role in company's journey from early-stage startup with under $30 million in ARR, to market-leading public company with over $1 billion in annualized revenue run rate. His leadership was instrumental in expanding footprint into new trade verticals and driving successful IPO, leaving behind legacy of transformative growth and operational excellence.
"I have enormous pride and deep sense of gratitude for ServiceTitan, our team, and hardworking tradespeople who trust us with their businesses," said Biestman. "I couldn't be more proud to hand baton off to Rikus. I know how he thinks and leads, and I have full confidence that Revenue organization and ServiceTitan will be well-served by his expertise and leadership."
About ServiceTitan
ServiceTitan is AI for the trades a purpose-built agentic operating system designed to automate workflows that run contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. Company's end-to-end solution gives contractors tools they need to run and grow business, while providing stellar customer experience.
