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  • Financial Services

BlastPoint Raises $10.6M for Ethical AI Customer Insights


BlastPoint Raises $10.6M for Ethical AI Customer Insights
  • by: Source Logo
  • |
  • October 9, 2025

BlastPoint, an AI-driven customer intelligence platform, announced on October 9, 2025, a $10.6 million growth funding round led by MissionOG, with participation from Curql Fund, Michigan Capital Network, and existing investors. The investment will fuel development of next-generation prediction technology that prioritizes equity, avoids hallucination, and uses permission-granted data, targeting the $13 billion market across 13 verticals, including $2 billion opportunities in financial services and utilities.

Quick Intel

  • Funding Details: $10.6M growth round led by MissionOG; supports ethical AI enhancements for customer engagement.
  • Market Focus: Operates in $13B AI customer intelligence space; 2X YoY growth, 100% retention, reaching 25% of U.S. households.
  • Key Applications: Matches customers struggling with bills to assistance programs like income-capped payments and balance forgiveness.
  • Technology Edge: Auditable for equity, hallucination-free, permission-based data for utilities and financial institutions.
  • Investor Perspective: MissionOG emphasizes BlastPoint's responsible AI approach for high-impact sectors.
  • Company Traction: Trusted partner for leading utilities and financial firms; founded to drive equitable, efficient customer experiences.

Fueling Ethical AI for Customer-Centric Solutions

The funding arrives amid surging demand for AI tools that balance performance with responsibility. BlastPoint's platform provides predictive insights to enhance engagement, efficiency, and equity, helping organizations serve vulnerable customers better. Alison Alvarez, CEO and Co-Founder of BlastPoint, stated, “We are really excited to have MissionOG support our next growth phase. The funding will enable us to build our next generation of AI predictive analytics without sacrificing our ethical standards. This investment will accelerate our ability to deliver equitable insights to organizations and directly improve the lives of millions of people navigating financial and energy challenges.”

George Krautzel, Managing Partner at MissionOG, added, “BlastPoint is tackling some of the most critical challenges facing utilities and financial services providers today, specifically delivering predictive insights that drive engagement, equity, and efficiency. We believe their responsible approach to AI positions them to lead a rapidly expanding market.”

Strategic Impact and Market Positioning

With 2X YoY growth and 100% customer retention, BlastPoint's technology now impacts nearly one-quarter of U.S. households, focusing on utilities and financial services where equitable solutions are paramount. The funding will expand assistance-matching features, such as income-capped payments and balance forgiveness, addressing affordability crises. This aligns with the $13B market's growth, driven by AI's role in personalized, compliant customer interactions.

BlastPoint's ethical AI—auditable, hallucination-free, and permission-based—differentiates it in a landscape wary of biased models, positioning the company as a trusted partner for regulated sectors.

About BlastPoint

BlastPoint is an AI-driven customer intelligence platform that helps businesses better understand, reach, and serve their customers. By providing predictive insights and actionable data, BlastPoint empowers companies to increase engagement, improve operational efficiency, and drive equitable customer experiences. BlastPoint works with industry leaders in energy and finance to build a more customer-centric future. For more information, visit www.blastpoint.com.

About MissionOG

MissionOG partners with high-growth businesses that have proven models in segments where we have had success as operators and investors, including financial services and payments, data platforms, and software. To help accelerate their partner companies, the firm invests financial capital and leverages a broad network of industry experts. Headquartered in Philadelphia, MissionOG is led by a team that has effectively built and scaled companies through their various stages of growth to successful acquisitions.

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