Blackbaud has expanded its Agents for Good suite with four new AI-powered agents and a range of intelligent product enhancements designed to help social impact organizations improve fundraising, financial management, admissions, and marketing operations. The latest updates build on the success of the company's Development Agent and form part of Blackbaud's reimagined AI-powered operating system for the social impact sector.
Blackbaud continues advancing its AI strategy by introducing new Agents for Good, digital AI teammates embedded directly within its social impact platform.
The expansion builds on the Development Agent, which enables fundraising teams to automate donor engagement workflows while maintaining human oversight. Rather than functioning as standalone AI tools, the agents are integrated into Blackbaud's existing applications to reduce data silos, improve security, and simplify adoption.
Blackbaud announced four additional AI agents scheduled for release in the coming month, extending automation across multiple organizational functions.
The new agents include:
Together, these AI agents aim to increase organizational capacity without requiring additional staff resources.
According to Blackbaud, early customer adoption of the Development Agent has demonstrated measurable fundraising improvements.
The AI agent automatically identifies potential and inactive donors outside major gift portfolios and executes personalized, multi-touch engagement campaigns under human supervision.
Reported results include:
"We're using the Development Agent to accelerate donor connections and make those connections more impactful in a shorter period," said Brian Otis, vice president for university advancement at the University of New Haven. "This will help us accelerate fundraising across all levels."
In addition to expanding its AI agent portfolio, Blackbaud announced several AI-powered capabilities for Financial Edge NXT.
New enhancements include:
These capabilities are designed to streamline finance operations while maintaining human oversight during review and approval processes.
Blackbaud emphasized that its AI platform combines industry-specific data, embedded governance, and purpose-built workflows to improve both AI effectiveness and organizational trust.
The company also highlighted findings from the Blackbaud Institute, which indicate that AI adoption is growing across the social impact sector. However, many organizations continue to face challenges translating AI usage into measurable operational outcomes.
To support responsible AI adoption, Blackbaud recently launched the free AI for Social Impact Certification Program through the AI Coalition for Social Impact, providing product-agnostic training for nonprofits and other mission-driven organizations.
"The solutions we're delivering today have been trusted by our customers for decades, but we've now completely rebuilt them under the surface to transform what's possible—especially with AI agents," said Mike Gianoni, president, CEO and vice chairman of the board of directors of Blackbaud. "We are connecting every product and learning from every interaction with AI that gets smarter over time. We're giving customers greater clarity on what to do next, more capacity to take action, and the confidence to leverage intelligent systems without sacrificing human judgment. There is no more powerful AI engine for social impact than Blackbaud."
Blackbaud plans to unveil additional details about its reimagined connected operating system and future AI innovations during bbcon 2026, taking place from September 29 to October 1 in Columbus, Ohio.
Blackbaud (NASDAQ: BLKB) is the world's leading provider of AI-powered solutions for social impact. Serving nonprofits, educational institutions, companies committed to corporate social responsibility, and individual change makers, Blackbaud propels impact at scale with the sector's most intelligent solutions for fundraising and engagement, education solutions, financial management and CSR and grantmaking. With the deepest expertise powered by the world's largest philanthropic data set, the most connected workflows, and the most powerful impact network, Blackbaud's solutions are building a future where resources are unleashed at the speed of need. Blackbaud has been recognized by Fast Company, Newsweek, Quartz, Forbes and more for AI innovation, responsible leadership and workplace excellence. Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com or follow us on X/Twitter, LinkedIn, Instagram and Facebook.
