SurveyMonkey today announced it has updated SurveyMonkey for Salesforce on Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts, providing customers new ways to automate beautiful, personalized email surveys with Salesforce.
The SurveyMonkey Salesforce integration is currently available for SurveyMonkey for CX and SurveyMonkey Enterprise customers on AppExchange at https://appexchange.salesforce.com/appxListingD...
Key benefits of the enhanced SurveyMonkey for Salesforce integration include:
With the SurveyMonkey Salesforce integration, users can build a 360-degree view of the customer by monitoring key customer experience metrics like customer satisfaction score (CSAT), Net Promoter Score (NPS®), and customer effort score (CES) alongside Salesforce data. This empowers organizations to make better-informed decisions and better understand how feedback impacts growth and retention.
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Learn more and get in touch with the SurveyMonkey team at: https://www.surveymonkey.com/mp/salesforce-inte...
Salesforce, AppExchange and others are among the trademarks of Salesforce, inc.
Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts, empowers companies, developers and entrepreneurs to build, market and grow in entirely new ways. Since its launch in 2006, the platform has grown to include more than 8,000 apps and experts, with over 12 million customer installs. AppExchange connects customers of all sizes and across industries to ready-to-install or customizable apps and Salesforce-certified consultants to solve any business challenge.
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