Gearset, the leading DevOps platform for Salesforce serving over 3,000 global customers, has launched Org Intelligence featuring the agentic Gearset Agent. This innovation integrates AI-driven workflows into Gearset's established full-lifecycle DevOps solution, advancing the company's "DevOps done right" vision by providing Salesforce teams with unprecedented architectural clarity and intelligent guidance.
Salesforce organizations often grapple with escalating complexity, including hidden dependencies and accumulating technical debt that hinder efficient DevOps practices. Org Intelligence addresses this by embedding AI capabilities directly into Gearset's platform, allowing admins and managers to gain immediate insights into org structures without disrupting existing workflows. This integration promotes proactive design and implementation of changes, aligning with enterprise IT standards to minimize risks in SaaS environments. By fostering greater decision confidence, teams can accelerate development cycles while maintaining robust security postures.
The Gearset Agent elevates Org Intelligence with agentic functionality, delivering smart, tailored recommendations based on natural language inputs. Users can choose between AI-assisted planning or a traditional point-and-click experience, offering flexibility in how they interact with the platform. This blended approach ensures that AI augments human expertise rather than supplanting it, helping teams identify and resolve the most critical issues in Salesforce orgs. As a result, organizations benefit from streamlined SaaS DevOps operations, where architectural best practices are enforced from the planning stage onward.
Amid rising adoption of Agentforce and heightened awareness of security vulnerabilities, Gearset's launch emphasizes control and reliability in AI integration. The platform's agentic features draw on extensive Salesforce DevOps knowledge to support a "shift left" strategy for early quality assurance and "look right" monitoring after deployments. This holistic lifecycle coverage extends beyond traditional CI/CD, incorporating testing, backups, and AI workflows to deliver repeatable, reliable outcomes. "High-performing Salesforce teams are building quality from the outset and creating feedback loops from production. Org Intelligence with Gearset Agent helps you understand your org and make higher-quality changes more quickly," said Kevin Boyle, CEO at Gearset.
"We think this represents a fundamental shift in what teams are capable of when partnered with an intelligent Agent that knows DevOps and knows your orgs," said Matt Dickens, Chief Product Officer at Gearset. "Gearset's Agent is effectively a fast, extremely knowledgeable Salesforce Architect that sits in Gearset, and our vision is to enable teams to be more efficient and focus on business value creation, instead of being slowed down by complex Salesforce orgs that are riddled with tech debt and poor architectural practices."
Gearset's Org Intelligence positions Salesforce teams to navigate org complexity with precision, leveraging AI to enhance efficiency and innovation in DevOps. By prioritizing practical, expertise-driven tools, the platform equips organizations to ship changes faster and safer, ultimately driving greater business value in dynamic IT landscapes.
Gearset is the #1 DevOps solution for Salesforce teams, supporting more than 3,000 organizations worldwide. With 25 million successful deployments, a 98% customer happiness score, and a product suite spanning deployment, CI/CD, testing, backup, monitoring, and now AI-assisted workflows, Gearset is redefining how Salesforce teams ship faster, safer, and smarter.