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DXC Technology Leads in ISG ServiceNow 2025 Study


DXC Technology Leads in ISG ServiceNow 2025 Study
  • by: PR Newswire
  • |
  • September 22, 2025

DXC Technology, a Fortune 500 global technology services provider, has been recognized as a leader across all categories in the ISG Provider Lens™ ServiceNow Ecosystem Partners 2025 Study for the US, Asia Pacific & Japan (AP&J), and Europe. This accolade highlights DXC’s Elite ServiceNow Ecosystem Partner status, emphasizing its ability to deliver measurable ROI, leverage deep industry expertise, and foster continuous innovation through AI-driven solutions.

Quick Intel

  • DXC leads in ServiceNow Consulting, Managed Services, and Innovation categories.
  • Over 15 years as Elite ServiceNow Partner with 7,200+ implementations.
  • Workforce holds 2,000+ ServiceNow certifications, supported by a dedicated training academy.
  • Joint Center of Excellence with ServiceNow accelerates generative AI adoption.
  • Recent collaboration targets AI solutions for insurance, enhancing efficiency and customer satisfaction.

Leadership Across ServiceNow Ecosystem

The 2025 ISG study evaluates providers on their expertise in ServiceNow managed services, consulting and implementation, and innovation. DXC’s strengths include:

  • Consulting and Implementation Services: With over 15 years as an Elite ServiceNow Partner and 7,200 implementations, DXC maximizes the Now Platform’s impact for clients.
  • Managed Services: DXC’s workforce, with over 2,000 ServiceNow certifications, ensures ongoing excellence through a specialized training academy.
  • Innovation: A joint Center of Excellence with ServiceNow integrates DXC’s industry expertise with AI-driven solutions, streamlining enterprise AI adoption.

“DXC’s global deployment of ServiceNow offers compelling examples of the platform’s impact on knowledge leveraged through GenAI-powered automation,” said Dr. Tapati Bandopadhyay, Lead ISG Analyst-US.

Driving AI-Powered Transformation

DXC’s collaboration with ServiceNow emphasizes AI to enhance digital transformation, with a recent focus on the insurance industry. This initiative integrates AI, data, and workflows to reduce process inefficiencies, boost operational performance, and improve customer experiences. “Our deep industry expertise, combined with ongoing investment in the ServiceNow ecosystem, enables us to deliver high-value AI use cases,” said James Taylor, Global General Manager of Enterprise Applications at DXC.

Impact on DXC Stock Performance

While the recognition underscores DXC’s technological leadership, its stock (NYSE: DXC) shows a current price of $14.165 USD, with a year-to-date decline to a low of $12.24 and a high of $24.83. The market cap stands at $2.47 billion, reflecting a challenging year with a 1-year price drop from $20.75 in September 2024 to $14.165. This ISG recognition could bolster investor confidence by highlighting DXC’s strategic advancements in high-growth areas like AI and enterprise services, potentially influencing future stock trends. Refer to the finance card above for detailed metrics.

About DXC Technology

DXC Technology is a leading global provider of information technology services, trusted by innovative organizations worldwide. Its experts in engineering, consulting, and technology help clients simplify, optimize, and modernize systems, manage critical workloads, integrate AI, and prioritize security. 

About ISG

ISG (Information Services Group) is a global technology research and advisory firm, partnering with over 900 clients, including 75+ of the world’s top 100 enterprises, to drive operational excellence and growth.

  • DXC TechnologyService NowAI InnovationISG Provider LensEnterprise Tech
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