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CSG has announced a multi-year contract extension with Charter Communications, solidifying a partnership that spans over 25 years. This expanded agreement, effective through September 30, 2031, positions CSG as a key revenue management and monetization partner, leveraging its cloud-native SaaS platform, CSG Ascendon, to support Charter’s innovative digital entertainment and connectivity offerings.
Contract Extension: CSG and Charter Communications extend partnership through September 30, 2031.
Expanded Role: CSG Ascendon to power Charter’s digital entertainment services, including live TV and streaming apps.
Revenue Management: CSG’s platforms support Charter’s residential Internet, TV, and home phone services.
AI-Powered Analytics: CSG Ascendon integrates revenue and customer experience management for enhanced flexibility.
Stock Performance: CSGS closed at $64.62 on September 5, 2025, with a market cap of $1.86B.
Industry Impact: Strengthens CSG’s position in supporting global brands with SaaS solutions.
CSG and Charter Communications have deepened their long-standing relationship with a multi-year contract extension announced on September 3, 2025. For over 25 years, CSG has supported Charter in delivering cutting-edge communications, entertainment, and connectivity services. The extended agreement, running through September 30, 2031, expands CSG’s role to include new growth areas in Charter’s business, reinforcing its position as a trusted partner for revenue management and monetization.
Charter will utilize CSG’s cloud-native SaaS platform, Ascendon, to power its seamless entertainment experience, combining live TV with access to programmers’ streaming apps. Integrated with the CSG ACP billing platform, Ascendon provides the flexibility needed to support Charter’s evolving digital entertainment services. This platform enables Charter to accelerate time-to-market, unlock new revenue streams, and enhance customer engagement through AI-powered analytics, as highlighted by Mike Woods, EVP and President of North America Communications, Media and Technology at CSG: “We are honored to serve this industry leader into the next decade.”
CSG’s platforms will continue to support Charter’s residential Internet, TV, and home phone customer base, ensuring robust revenue and customer experience management. By combining advanced analytics with its billing and monetization solutions, CSG empowers Charter to deliver innovative services that meet the demands of today’s digital consumers. This extended partnership underscores CSG’s ability to drive measurable value for global brands in the communications and media sectors.
As of September 5, 2025, CSG’s stock (CSGS) closed at $64.62, slightly down from the previous day’s close of $65.09, with a market capitalization of $1.86 billion. The stock has shown a year-to-date increase of 25.7% from $51.11 in December 2024, reflecting investor confidence in CSG’s strategic partnerships and SaaS offerings. This contract extension further solidifies CSG’s role in the competitive SaaS and revenue management market.
By extending its partnership with Charter Communications, CSG reinforces its leadership in providing cloud-native solutions that drive innovation and customer engagement. This agreement positions both companies for continued success in delivering transformative digital experiences through 2031.
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world.
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