West Monroe has released Building the AI-Native Enterprise, a new research report exploring how organizations are progressing from AI adoption to enterprise-wide transformation. Alongside the report, the AI-native consulting firm introduced its Enterprise AI Transformation Index, a benchmarking framework designed to measure AI maturity, and launched a new AI Enterprise Strategy Agent to help business leaders accelerate AI-driven transformation.
West Monroe's latest research analyzes how organizations are evolving beyond AI experimentation toward becoming fully AI-native enterprises.
Based on market research and responses from 417 U.S. business leaders, the report examines how organizations are integrating AI into operations while identifying the challenges that continue to limit business transformation.
To support enterprise benchmarking, the company also introduced its Enterprise AI Transformation Index, built using insights from West Monroe's own AI transformation journey.
The research outlines three key imperatives organizations should address to become AI-native.
Organizations are strengthening AI infrastructure, governance, and data foundations to support enterprise-wide deployment.
Key findings include:
The report suggests that long-term transformation requires organizations to rebuild operational foundations rather than simply integrating AI into existing environments.
While organizations are increasingly measuring AI outcomes, many still struggle to convert operational improvements into measurable business growth.
Survey respondents reported:
However, only 36% currently evaluate AI success based on revenue growth, highlighting the difference between operational efficiency and enterprise transformation.
According to the research, leading organizations are changing the way work is structured around AI.
The survey found:
The report argues that organizational redesign is becoming a critical differentiator for enterprises seeking long-term competitive advantage.
Alongside the research, West Monroe introduced its AI Enterprise Strategy Agent through its WestMonroe.ai platform.
The AI-powered tool is designed to help executives apply insights from the report to their own organizations, enabling leaders to assess AI maturity and develop enterprise transformation strategies using conversational AI.
The launch expands West Monroe's portfolio of AI-powered consulting capabilities.
Beyond the three transformation priorities, the report identifies several external factors influencing enterprise AI initiatives.
These include:
According to the report, organizations that successfully address these pressures will be better positioned to scale AI across the enterprise.
"Most companies are focused on deploying AI tools. The companies pulling ahead are redesigning how work gets done to take advantage of the unique scale, speed and access to data that AI creates," said Bret Greenstein, Chief AI Officer at West Monroe and co-author of the report. "Competitive advantage happens when companies transform how they work"
"The biggest opportunity with AI isn't raw efficiency. It's acceleration to value," said Erik Brown, senior partner in West Monroe's Technology & Experience practice and co-author of the report. "The companies pulling ahead are using AI to make better decisions, act with speed, measure results and improve. It creates a very compressed cycle if it's done right."
With the release of Building the AI-Native Enterprise, the introduction of the Enterprise AI Transformation Index, and the launch of the AI Enterprise Strategy Agent, West Monroe aims to help organizations accelerate AI maturity while translating technology investments into measurable business outcomes.
West Monroe is an AI-native global consulting firm built for today's pace of change. We combine deep industry expertise with modern technology and business transformation capabilities to help organizations move faster and deliver measurable impact with speed to value and certainty of results through execution excellence. We don't just talk about what's possible—we apply AI and technology where it matters most, pairing strategic insights with hands-on execution to help clients move from strategy to results, faster.
Clients tell us we show up differently. Our employee ownership model fuels an all-in approach grounded in practical execution, measurable impact, and lasting partnership. That commitment has earned recognition from Forbes and Business Insider and made West Monroe one of only 22 companies recognized worldwide for building high-quality careers.
