PartnerOne has acquired ISI Analytics, a provider of enterprise collaboration analytics and operational intelligence solutions, in a move aimed at strengthening innovation in AI-powered workplace collaboration. The acquisition is expected to provide ISI Analytics with additional resources to accelerate product development, enhance customer success initiatives, and expand its presence in the enterprise collaboration analytics market.
PartnerOne's acquisition of ISI Analytics comes as enterprises increasingly rely on hybrid work environments and AI-powered collaboration platforms. As organizations adopt intelligent workplace technologies, maintaining visibility into communication systems has become essential for ensuring productivity, service quality, and operational efficiency.
The acquisition enables ISI Analytics to accelerate innovation while continuing to support its existing customers and partners with uninterrupted service and long-term product investment.
ISI Analytics provides operational intelligence solutions that help organizations monitor and optimize Microsoft Teams, Cisco, and Webex calling environments. Its platform enables IT teams to gain real-time visibility into collaboration performance, identify communication issues before they affect users, and improve overall platform adoption.
The company's solutions also offer utilization analysis, service quality monitoring, operational health insights, and analytics that help organizations maximize returns on their collaboration technology investments. As AI capabilities become increasingly integrated into workplace collaboration platforms, ISI Analytics aims to provide enterprises with the visibility required to manage intelligent workplace environments effectively.
"Joining PartnerOne represents an exciting opportunity for ISI Analytics, our customers and our partners," said Jason Forehand, CEO, ISI Analytics. "Organizations are rapidly transforming the way they collaborate, and AI is accelerating that evolution. Together with PartnerOne, we'll continue investing in the innovation, analytics and operational intelligence our customers rely on to optimize their collaboration environments today while preparing for the intelligent workplaces of tomorrow."
"ISI Analytics has established itself as a trusted leader in enterprise collaboration analytics by helping organizations gain meaningful visibility into their Microsoft Teams, Cisco and Webex calling environments," said Suzanne Fortman, Vice President at PartnerOne. "As AI reshapes the future of enterprise collaboration, organizations will need even greater insight into the performance, adoption and health of these critical platforms. ISI Analytics is uniquely positioned to meet that need, and we're excited to invest in its continued innovation, support its exceptional team and create even greater value for customers and partners around the world."
Following the acquisition, customers and partners can expect uninterrupted product delivery, ongoing support, and stronger long-term relationships. The additional investment is expected to accelerate AI-enabled capabilities, product development, and future growth initiatives while preserving the expertise and customer focus that have established ISI Analytics as a trusted provider in the collaboration analytics space.
Madison Park Group served as the exclusive financial advisor to ISI Analytics during the transaction.
The acquisition of ISI Analytics strengthens PartnerOne's enterprise software portfolio while reinforcing its commitment to AI-powered collaboration technologies. By combining operational intelligence expertise with increased investment, the companies aim to help enterprises improve collaboration performance, optimize technology adoption, and prepare for the next generation of intelligent workplace environments.
About ISI Analytics
ISI Analytics provides enterprise analytics and operational intelligence solutions that help organizations optimize Microsoft Teams, Cisco, Webex calling and unified communications environments. Its solutions deliver actionable insights into collaboration performance, user adoption, service quality and operational health, enabling enterprises to improve user experiences, strengthen business continuity and maximize the value of their communications investments. www.isianalytics.com
About PartnerOne
PartnerOne is one of the fastest growing enterprise software groups in the world, with a proven track record of acquiring and growing enterprise software companies. Over 2000 enterprises and government organizations rely on PartnerOne software, including 80% of the largest companies in the world. With an "Acquire. Invest. Grow." philosophy, PartnerOne provides a "forever-home" for acquired businesses and helps them thrive with shared resources and sustained investment. For more information, visit www.partnerone.com.
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