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Diversified Members Credit Union Selects Scienaptic AI


Diversified Members Credit Union Selects Scienaptic AI
  • by: Business Wire
  • |
  • October 27, 2026

Scienaptic AI, a global leader in AI-powered credit decisioning technology, has announced that Diversified Members Credit Union has selected its platform to enhance origination fraud and anomaly detection to tackle the challenges of identity theft and synthetic identity fraud.

Quick Intel

  • Diversified Members Credit Union has selected Scienaptic AI to strengthen fraud detection.

  • The credit union aims to deploy a deeply integrated fraud detection and loan underwriting engine.

  • The engine aggregates multiple data sources and leverages machine learning and anomaly detection algorithms to detect fraud.

  • Early detection of fraud is already yielding significant savings in fraud losses for Scienaptic clients.

  • Scienaptic AI was founded in 2014 with a mission to drive financial inclusion through AI-driven credit decisioning.

  • Scienaptic's platform supports over 150 lenders and processes over 3 million credit decisions each month.

"Protecting our members' financial well-being is at the core of what we do, especially in the face of rapidly evolving fraud tactics," said Sati Smith, President and CEO of Diversified Members Credit Union. "With Scienaptic AI, we gain the advanced, data-driven tools necessary to catch sophisticated threats early. This technology enables us to deliver secure, instant decisions and ensures our members enjoy a seamless, safe financial experience."

"Providing a secure environment while maintaining a frictionless member experience is a critical challenge for modern credit unions," said Courtney Mrsny, Chief Customer Officer at Scienaptic AI. "Our platform is designed to equip institutions like Diversified Members Credit Union with the AI-powered signals required to detect fraud early and accurately. We are thrilled that they have selected our platform to outsmart complex threats and protect their members with absolute confidence."

About Scienaptic AI

Scienaptic AI was founded in 2014, built with the mission to drive financial inclusion at scale through AI-driven credit decisioning. The platform encapsulates a decade of technological innovation, integrating more data into decision-making, leveraging advanced machine learning algorithms, and supplementing them with rigorous risk and fair lending monitoring processes.

Scienaptic's latest innovation, iCUE, integrates large language models and agentic AI into the credit decisioning platform, combining predictive intelligence with conversational capability to put humans back at the center of lending. In September 2024, Scienaptic's Credit Union Service Organization received strategic equity investments from its clients, and today the CUSO is backed by 17 strategic investors.

Scienaptic's credit decisioning expertise spans financial institutions collectively managing $4 trillion+ in assets. The platform has powered decisions for over $160 billion in loans, processes over 3 million credit decisions each month, and enables over 1.7 million underserved individuals every month to access credit opportunities. The company has been named to the Deloitte Technology Fast 500 list for 2025 and included in the CB Insights Fintech 100 list.

  • Fraud DetectionCredit DecisioningSynthetic Identity FraudFin Tech
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