Small and medium-sized businesses (SMBs) now face the same sophisticated cyber threats as large enterprises but often lack the resources for a comprehensive defense. To address this critical gap, Xerox has launched the Xerox™ TriShield 360 Cyber Solution, a unified security offering that brings enterprise-grade protection, continuous monitoring, and cyber insurance within reach for SMBs. This holistic solution simplifies cybersecurity management by combining advanced technology, expert human oversight, and financial risk mitigation into a single, streamlined package.
Xerox launches TriShield 360, a unified cybersecurity solution for SMBs.
The solution is powered by Palo Alto Networks' Cortex XDR technology.
It includes 24/7 monitoring and response from Lumifi's Security Operations Center.
Cyber insurance coverage is integrated through The Hartford, brokered by Aon.
The offering is designed to remove complexity and consolidate security tools.
It provides enterprise-level protection tailored for SMB budgets and needs.
The Xerox TriShield 360 Cyber Solution is built to remove the complexity and high cost that often prevent SMBs from achieving a robust security posture. By integrating best-in-class technology, around-the-clock monitoring, and financial protection, it delivers a multi-layered defense system. This approach ensures that SMBs are not only protected from threats but are also prepared to recover efficiently and cost-effectively in the event of a security incident.
Munu Gandhi, president of Xerox IT Solutions, emphasized the business imperative, stating, “Cybersecurity and cyber risk management are business imperatives for organizations of every size. With Xerox TriShield 360 Cyber Solution, we’re empowering SMBs with the same level of protection that large enterprises rely on. Delivered through the Xerox trusted services ecosystem, this launch reflects our commitment to helping clients operate more securely and efficiently.”
At the core of the solution is Palo Alto Networks' Cortex XDR platform, which provides real-time threat detection and response across endpoints, networks, and cloud infrastructure. The platform leverages AI-driven analytics to consolidate security telemetry, enabling intelligent threat management and automated remediation. This technology has demonstrated a 99% threat prevention and response rate in independent third-party testing, offering SMBs a level of protection previously accessible only to large corporations with dedicated security teams.
Mitesh Patel, vice president of Ecosystems and Tech Activation at Palo Alto Networks, said, “Our mission at Palo Alto Networks is to make each day safer and more secure than the one before. Cortex XDR enables thousands of the world’s most demanding security teams with industry-leading protection to make this mission possible. We’re excited to put our unmatched capabilities in the hands of even more SMB and mid-market organizations through this collaboration with Xerox IT Solutions, so they, too, can enjoy the protection and safeguards typically attainable only by elite security teams.”
Beyond technology, the solution includes continuous 24/7 monitoring by Lumifi's Security Operations Center (SOC). This ensures proactive threat hunting, fast incident response, and seamless endpoint protection. To complete the security lifecycle, the offering integrates cyber insurance from The Hartford, brokered by Aon. Anthony Dolce, The Hartford’s head of Professional Liability, Cyber, and Technology Errors & Omissions coverage, added, “At The Hartford, we understand how critical both prevention of, and response to, a cyberattack are for customers. We continue to invest in proactive risk management tools that help our customers stay resilient. Our coverage is designed specifically for small- and medium-sized businesses and delivers enterprise-wide support for data breaches, ransomware, business interruption and regulatory compliance.”
This unified solution represents a significant step in democratizing cybersecurity for SMBs. By providing a single, trusted source for protection, monitoring, and risk management, Xerox empowers smaller businesses to operate more securely and build resilience against the evolving cyber threat landscape.
About Xerox Holdings Corporation
Xerox has been redefining the workplace experience for over a century. As a services-led, software-enabled company, we power today’s hybrid workplace through advanced print, digital, and AI-driven technologies. In 2025, Xerox acquired Lexmark—expanding our global footprint, strengthening service capabilities, and equipping us to deliver an even broader portfolio of workplace technologies to our clients. Today, we continue our legacy of innovation to deliver client-centric, digitally driven solutions that meet the needs of a global, distributed workforce. Whether in offices, classrooms, or hospitals, we help our clients thrive in a constantly evolving business landscape.
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