Ontinue, a leading provider of AI-powered managed extended detection and response (MXDR) services and the 2023 Microsoft Security Services Innovator of the Year, has announced the availability of the Gartner 2025 Market Guide for Managed Detection and Response (MDR). This report outlines the evolving buyer expectations and service models in the MDR market, emphasizing AI-driven automation, transparency, and self-service capabilities.
Gartner forecasts 9.6% global MDR spending growth, outpacing other security services.
Emerging regions like Asia/Pacific expected to see 19% CAGR in MDR adoption.
MDR providers must balance AI automation with human expertise and trust.
Ontinue's MXDR platform advances faster containment and deeper insights.
24% YoY increase in identity-linked intrusions per Ontinue's research.
Focus on supply chain compromises as top exposure risk across industries.
Gartner's analysis positions MDR as an established services market, with end-user spending projected to grow at 9.6% globally, surpassing other managed security services. Emerging markets, particularly Asia/Pacific, are anticipated to experience even stronger uptake at a 19% compound annual growth rate. The guide stresses that as AI enables quicker threat containment, providers must prioritize trust, transparency, and self-service options to meet sophisticated buyer demands.
Ontinue's MXDR platform exemplifies this evolution by integrating AI automation with a human-in-the-loop model, accelerating rather than replacing expert analysis. Routine investigations are automated, relevant context is surfaced in real time, and signals are connected across cloud, SaaS, and identity environments. This allows analysts to prioritize intent understanding, impact validation, and informed decision guidance, resulting in faster detection, response, and measurable outcomes.
"Turnkey, human-delivered, threat detection, investigation, and response (TDIR) capabilities are a core requirement for buyers of MDR services, who demand remotely delivered services deployed quickly and predictably," — Gartner, Market Guide for Managed Detection and Response, 2025.
"This report reinforces what we've believed, and built Ontinue around, from day one," said Geoff Haydon, CEO of Ontinue. "Cybersecurity is no longer just about protection; it's a strategic business advantage. As organizations evolve, they're looking for partners who don't just detect threats, but help them operate more confidently, make faster decisions, and achieve stronger business outcomes. We believe Gartner findings validate Ontinue's approach - one that fuses 24/7 human expertise with Agentic AI and automation to continuously reduce exposure, build trust, and drive resilience."
Ontinue's 1H 2025 Threat Intelligence Report aligns with Gartner's emphasis on cloud expansion widening visibility gaps, noting a 24% year-over-year rise in identity-linked intrusions. Supply chain compromises rank among the top three exposure concerns across sectors. Ontinue's Advanced Threat Operations team incorporates these findings into service delivery, enabling proactive threat anticipation, identification, and mitigation to prevent operational disruptions.
This Gartner guide validates the strategic shift in MDR toward AI-enhanced, transparent services that empower organizations. Ontinue's MXDR solutions position it to lead this transformation, helping customers navigate complex threats while accelerating digital initiatives with reduced risk and enhanced resilience.
As a leading provider of AI-powered managed extended detection and response (MXDR) service, Ontinue is on a mission to be the most trusted security partner that empowers customers to embrace and accelerate digital transformation by using AI to operate more at scale, and with less risk. The combination of AI and human expertise is essential for delivering effective managed security that is tailored to a customer's unique environment, operational constraints, and risks. Our MXDR service combines powerful proprietary AI with the industry's first collaboration with Microsoft Teams to continuously build a deep understanding of our customers' environments, informing how we prevent, detect, and respond to threats. Our Microsoft expertise allows customers to achieve these outcomes with the Microsoft Security tools they already own. The result is highly localized managed protection that empowers security teams to be faster, smarter, and more cost efficient than ever before.
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