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Bandwidth Hosts London Roundtable to Tackle AI-Era Fraud and Trust


Bandwidth Hosts London Roundtable to Tackle AI-Era Fraud and Trust
  • by: PR Newswire
  • |
  • July 22, 2025

Bandwidth Inc., a leading global enterprise cloud communications company with a current stock price of $15.196 USD (see the finance card above), convened European enterprise leaders in London for a roundtable focused on securing trust in AI-powered communications. The event, led by Chief Product Officer John Bell, addressed critical challenges in fraud prevention, compliance, and regulatory readiness.

Quick Intel

  • Bandwidth Inc. (NASDAQ: BAND) hosted a roundtable in London, July 2025.

  • Focused on AI-era fraud, compliance, and trust in communications.

  • Led by Chief Product Officer John Bell, unveiling Trust Services strategy.

  • Discussed multilayered Trust Solutions for onboarding, traffic management, and anomaly detection.

  • Feedback to refine Bandwidth’s Trust Services API and public policy objectives.

  • Attendees included leaders from verticals like YakChat, emphasizing collaboration.

Addressing AI-Driven Challenges

The roundtable, part of Bandwidth’s regular customer insight series, brought together senior business leaders to tackle pressing issues in the AI era. Participants highlighted frustrations with rising fraud schemes, fragmented regulations, and complex remediation processes that threaten the public communications ecosystem. Bandwidth introduced its Trust Solutions framework, which includes robust onboarding, use-case review, traffic management, anomaly detection, and effective remediation to combat communications fraud.

“This roundtable reflects how we listen to our customers and co-create with them,” said John Bell. “Their input is driving real innovation across Bandwidth’s portfolio, from AI orchestration on our Maestro™ platform, to trusted IP-enabled communications with proactive fraud defenses.”

Industry Collaboration and Trust Solutions

Bandwidth’s Trust Services strategy aims to enhance security while advancing consumer-driven technologies. The framework leverages AI to strengthen communications security, addressing threats like deepfakes and synthetic identities, which contributed to $12.5 billion in U.S. consumer fraud losses in 2024. Attendees, including David Ward, CEO of YakChat, praised the collaborative spirit: “Bandwidth’s event was a brilliant opportunity to share ideas, challenges, and feedback directly with the team shaping the future of communications.”

Shaping Policy and Innovation

Participants expressed strong interest in Bandwidth’s proactive role in shaping public policies to balance innovation and fraud prevention. Feedback from the roundtable will inform refinements to Bandwidth’s Trust Services API and key policy objectives, ensuring alignment with global regulatory frameworks like the EU’s DORA and AI Act. Bandwidth’s solutions, trusted by industry leaders like AWS, Cisco, and Microsoft, cover 65+ countries and 90% of global GDP, reinforcing its position as a leader in cloud communications.

Market Context and Impact

With the CCaaS market projected to reach $24.45 billion by 2032, Bandwidth’s focus on trust and compliance aligns with growing enterprise demand for secure, AI-ready communications. The company’s stock (NASDAQ: BAND, $15.196 USD) reflects its steady performance amid a volatile market, with a year-to-date low of $11.33 and a high of $23.90 (see the finance card above). This roundtable underscores Bandwidth’s commitment to driving innovation and trust in the AI-powered communications landscape.

 

About Bandwidth Inc

Bandwidth is a global cloud communications software company that helps enterprises deliver exceptional experiences through voice calling, text messaging and emergency services. Our solutions and our Communications Cloud, covering 65+ countries and over 90 percent of global GDP, are trusted by all the leaders in unified communications and cloud contact centers–including Amazon Web Services (AWS), Cisco, Google, Microsoft, RingCentral, Zoom, Genesys and Five9–as well as Global 2000 enterprises and SaaS builders like Docusign, Uber and Yosi Health. As a founder of the cloud communications revolution, we are the first and only global Communications Platform-as-a-Service (CPaaS) to offer a unique combination of composable APIs, AI capabilities, owner-operated network and broad regulatory experience. Our award-winning support teams help businesses around the world transform their communications every day.

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