ManageEngine, a division of Zoho Corporation, has released findings from a 2025 Total Economic Impact™ (TEI) study by Forrester Consulting, highlighting the significant financial and operational benefits of its unified endpoint management and security (UEMS) platform, Endpoint Central. The study, based on interviews with four customers, demonstrates a 442% return on investment (ROI) over three years, with a payback period of under six months.
Endpoint Central delivers 442% ROI over three years, per Forrester’s TEI study.
Organizations gained $4.5M in benefits, with a $3.7M net present value.
Automated patch management saves up to 95% of manual patching effort.
Legacy tool consolidation results in over $1M in savings.
Enhanced compliance reduces cyber insurance costs.
Payback achieved in less than six months for a composite organization.
The Forrester TEI study, conducted independently through in-depth customer interviews, found that a composite organization using Endpoint Central achieved a 442% ROI and $4.5 million in total benefits over three years, with a net present value of $3.7 million. Mathivanan Venkatachalam, vice president of ManageEngine, stated, “We’ve always aimed to deliver meaningful outcomes through Endpoint Central, and it’s rewarding to see those results consistently reflected in our customers’ experiences—and now quantified in this TEI study.” These results underscore the platform’s value as a strategic investment for enterprises.
Endpoint Central’s automation capabilities significantly reduce operational overhead. The study highlighted a 95% reduction in manual patching effort, yielding $913,000 in productivity gains over three years. By consolidating legacy tools, organizations saved over $1 million, streamlining endpoint management across desktops, laptops, servers, and mobile devices. The platform’s unified interface enhances visibility and control, supporting decentralized workforces effectively.
The platform’s robust security features, including attack surface management and compliance enforcement, improved device compliance rates from 70% to over 95%, as noted by an IT director in the software services industry: “Our compliance rate of devices went from 70% to more than 95% after using Endpoint Central. Devices are much more stable and easier to manage. We were even able to save cyber insurance costs due to this increased security posture.” These improvements also led to reduced cyber insurance costs, enhancing overall security posture.
Endpoint Central’s self-service portal and remote troubleshooting capabilities reduce help desk workload and improve end-user efficiency. Automated analytics and reporting eliminate manual processes, while real-time asset visibility enables efficient license reclamation. These features minimize downtime and disruptions, ensuring a stable and productive IT environment across geographies and work models.
ManageEngine Endpoint Central is a unified endpoint management and security platform built to simplify how modern enterprises manage and secure their device landscape. Acclaimed by Gartner®, Forrester, and IDC, it provides visibility, automation, and control across desktops, laptops, servers, mobile devices, and browsers—all through a single, lightweight agent and centralized console. With complete device life cycle management, remote troubleshooting and robust security capabilities—including attack surface management, malware protection and compliance enforcement—it enables IT teams to proactively manage and secure endpoints while enhancing end-user experience across major operating systems, both on‑premises and on cloud.
ManageEngine is a division of Zoho Corporation and a leading provider of IT management solutions for organizations across the world. With a powerful, flexible, and AI-powered digital enterprise management platform, we help businesses get their work done from anywhere and everywhere—better, safer, and faster.
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