Charles IT, a leading managed IT and cybersecurity provider serving highly regulated industries, has appointed Jessica Golle as its new Chief Revenue Officer. Golle joined the company on February 16 and is now leading Sales, Marketing, and Revenue Operations as the company expands across the Northeast and Mid-Atlantic regions.
Charles IT continues to strengthen its leadership team amid rising demand for secure and compliant IT solutions in regulated sectors. The appointment of Jessica Golle as Chief Revenue Officer comes at a key growth phase for the company.
The appointment aligns with Charles IT’s expansion following the integration of its newest acquisition, which added offices in Chesapeake, Virginia and Providence, Rhode Island. Golle’s expertise will help the company better serve organizations facing complex cybersecurity, compliance, and operational challenges.
With more than 25 years of sales and go-to-market leadership, including 18 years in the MSP and MSSP space, Golle specializes in building scalable revenue organizations and aligning technology strategy with security and compliance goals.
“Businesses today need more than an IT vendor, they need a partner who can help them stay secure, compliant, and able to grow,” said Foster Charles, Founder & CEO of Charles IT. “Jess understands how to build organizations around that reality. She brings the operational discipline, leadership experience, and the client-first mindset that fit perfectly with who we are and where we’re headed.”
Prior to joining Charles IT, Golle served as Chief Commercial Officer at Agio, where she led Sales, Marketing, and Revenue Operations through significant growth, strengthened strategic partnerships, and supported a successful private equity transaction at record-high revenue multiples.
She has deep experience supporting organizations in financial services and healthcare, translating complex requirements such as SEC, SOC 2, CMMC, and HIPAA into practical business solutions.
“Charles IT has built something special; a company that combines deep technical expertise with real relationships and genuinely personal service,” said Golle. “I’m excited to work alongside the team to help more organizations grow securely, stay compliant, and feel confident in their technology strategy.”
Golle is focused on strengthening collaboration across revenue, account management, and client success teams to deliver a more seamless onboarding and service experience. Charles IT continues to prioritize client satisfaction, achieving an average Client Experience Score of 98.99% in Q1.
Golle works primarily from the Stamford, Connecticut office while collaborating across all four locations: Stamford and Middletown, Connecticut; Chesapeake, Virginia; and Providence, Rhode Island.
This strategic leadership addition positions Charles IT to further scale its managed IT and cybersecurity services while maintaining its strong emphasis on responsive support and long-term client relationships.
About Charles IT
Charles IT is a managed IT and cybersecurity provider focused on helping organizations in highly regulated industries navigate compliance, security, and operational challenges. Through proactive IT support, cybersecurity expertise, and strategic consulting, Charles IT helps businesses stay secure, productive, and prepared for what’s next.
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