Keeper Security has been recognized as the leading Privileged Access Management (PAM) provider in the latest SoftwareReviews comparison report from Info-Tech Research Group. Based on independent, user-validated feedback, KeeperPAM outperformed competing PAM platforms across customer satisfaction, usability, implementation, and vendor relationship metrics, reinforcing its position in the enterprise identity security market.
Quick Intel
Keeper Security announced that KeeperPAM has been recognized as the leading Privileged Access Management platform in a recent comparison report based on verified customer feedback collected through Info-Tech Research Group's SoftwareReviews platform.
The report evaluated leading PAM vendors using user sentiment and product experience metrics. Keeper achieved the highest scores in several key categories, including 93% likelihood to recommend, 87% fair cost-to-value, and an impressive +89 Net Emotional Footprint, reflecting strong customer confidence and overall satisfaction.
The company also led implementation metrics with 85% ease of implementation and 85% ease of IT administration, while earning an 81% usability and intuitiveness rating, highlighting its focus on delivering a streamlined user experience.
As organizations expand across cloud, hybrid, and remote environments, managing privileged identities and securing administrative access has become increasingly important.
The report notes that while 92% of organizations renew existing enterprise software investments, only 64% would recommend their software providers, indicating a significant satisfaction gap. This trend emphasizes the importance of selecting cybersecurity platforms that deliver long-term value, ease of use, and strong customer support alongside robust security capabilities.
Darren Guccione, CEO and Co-founder of Keeper Security, said, "Organizations are rethinking how they approach PAM as identity-based attacks continue to rise and infrastructure becomes more complex. This recognition from SoftwareReviews reflects our commitment to delivering a modern, unified platform that prioritizes both security and user experience. We built KeeperPAM to eliminate the friction, cost and complexity of disparate, legacy solutions while giving organizations complete visibility and control over privileged access."
According to the SoftwareReviews report, Keeper demonstrated consistent performance across the areas most valued by enterprise technology buyers.
The company achieved the highest Net Emotional Footprint score among evaluated vendors, reflecting customer satisfaction with product innovation, service quality, transparency, and ongoing support.
Keeper also received strong ratings for deployment and operational efficiency, enabling organizations to implement the platform with minimal disruption while accelerating time-to-value.
High usability scores further demonstrate the company's emphasis on intuitive design, reducing training requirements and supporting faster user adoption across enterprise environments.
KeeperPAM is designed as a cloud-native Privileged Access Management platform built on zero-trust and zero-knowledge security principles. The solution consolidates password management, secrets management, privileged session management, and endpoint privilege management into a unified platform.
The platform also incorporates AI-powered threat detection, automated credential rotation, real-time monitoring, least-privilege enforcement, and just-in-time access controls to help organizations strengthen compliance, improve visibility, and reduce identity-related cyber risks.
Keeper noted that the continued adoption of KeeperPAM has contributed to significant business growth. According to Gartner's analysis, the company was recently recognized as the world's second fastest-growing cybersecurity software provider after achieving 53.42% year-over-year global revenue growth in 2025, significantly exceeding the broader cybersecurity market average.
As enterprises continue prioritizing identity security and privileged access protection, Keeper's latest recognition highlights the growing demand for integrated PAM platforms that combine security, operational efficiency, and user experience within a single solution.
Keeper Security is the leading zero-trust and zero-knowledge identity security solution, trusted by millions of people and thousands of organizations globally. KeeperPAM® is Keeper's privileged access management platform that unifies password and passkey management, secrets management, privileged session management and endpoint privilege management in a single cloud-native platform, protected with quantum-resistant encryption. KeeperAI delivers real-time, AI-native threat detection across every privileged session. As AI agents proliferate and identity becomes the defining attack surface, Keeper governs access for humans, machines, non-human identities and AI agents, serving as the unified control plane for access, compliance and visibility across the enterprise. For more information, visit KeeperSecurity.com.
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