BigID has launched BigID Concierge™, a new service offering designed to accelerate customer value realization from its data security, privacy, and AI governance platform. By providing hands-on support from experienced BigID operators, Concierge helps organizations overcome resource constraints and operational hurdles, enabling faster deployment, consistent data intelligence, and quicker execution of security and AI initiatives.
Quick Intel
As enterprises pursue ambitious data security, privacy, and AI strategies, execution often lags due to limited internal bandwidth rather than lack of vision. BigID Concierge™ bridges this gap by offering specialized, on-demand support that integrates seamlessly into existing workflows.
The service embeds BigID experts who handle routine and complex operational tasks, allowing customer teams to focus on strategic priorities while maintaining high standards of platform performance and data quality.
"BigID Concierge™ is about momentum," said Dimitri Sirota, CEO of BigID. "BigID Concierge™ gives them extra hands and AI augmentation from people who know BigID deeply, so they can move faster without changing how they run their teams."
"Our platform powers DLP, DSPM, AI security, privacy, and compliance decisions," said Nimrod Vax, Co-Founder and Head of Product at BigID. "BigID Concierge™ ensures those decisions are always based on clean, consistent, and well-operated data intelligence."
BigID Concierge™ supports a range of use cases, including accelerating initial deployments, optimizing ongoing operations, managing upgrades, and handling performance tuning. Its tiered structure provides predictable outcomes and scalability, making it adaptable for organizations at different maturity levels.
Delivered remotely to SaaS customers, the offering minimizes disruption while maximizing impact on time-to-value. This approach aligns with BigID's broader goal of enabling confident, actionable data and AI governance across hybrid environments.
BigID Concierge™ strengthens the company's position as a partner that goes beyond technology delivery to support sustained program success in an era of expanding data volumes and AI complexity.
Learn more: Visit bigid.com/bigid-concierge Get a 1:1 demo with BigID's AI Security engineers
About BigID
BigID connects the dots in data & AI: for security, privacy, compliance, and data management. BigID automatically discovers and inventories data & AI across all environments (from cloud to on-prem to pipelines); takes action to secure data, access, and AI; enables regulatory compliance, data lifecycle management, and data & AI risk management. BigID has been recognized for innovation as a World Economic Forum Technology Pioneer; named to the Forbes Cloud 100; the Inc 5000 for 4 consecutive years; the Deloitte 500 for 4 consecutive years; Market Leader in Data Security Posture Management (DSPM); and an RSA Innovation Sandbox winner.
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