Accenture and ServiceNow have announced a joint offering designed to accelerate enterprise cybersecurity modernization using AI-driven automation and managed services. The collaboration combines managed security services built on the ServiceNow AI Platform with an Accenture AI-powered migration solution that helps organizations transition away from legacy cybersecurity systems.
The initiative targets two of the biggest challenges in enterprise risk transformation: the high cost and operational complexity of migrating from legacy security platforms. By addressing these barriers, the companies aim to help organizations modernize risk operations while improving cyber resilience in an environment where threats are becoming faster and more sophisticated.
Data breach costs in the United States reached an all-time high of $10.22 million per incident in 2025, reflecting a 9% year-over-year increase. At the same time, AI-driven cyberattacks have significantly reduced the time between vulnerability discovery and exploitation, compressing response windows from months to just hours.
This shift has increased pressure on enterprises to modernize cybersecurity operations and adopt more automated, AI-enabled risk management systems capable of responding at machine speed.
The joint offering between Accenture and ServiceNow is designed to help enterprises transition toward autonomous, AI-powered security operations. The solution integrates enterprise risk management with AI agents that can automate decision-making, monitor threats, and streamline compliance workflows.
Rex Thexton, global chief technology officer at Accenture Cybersecurity, said:
"Cyber resilience is a clear business imperative as organizations face a growing volume of threats and increasing operational complexity. Companies need more than isolated security tools. They need the ability to connect risk insights, automate decision-making, and respond at enterprise scale."
The ServiceNow AI Platform acts as a centralized orchestration layer, integrating legacy systems, cloud applications, and AI agents into a unified workflow environment. The platform is designed to function as an “AI control tower,” enabling organizations to coordinate security operations across distributed enterprise environments.
Lou Fiorello, group vice president and general manager of Security and Risk products at ServiceNow, said:
"The future of cybersecurity will be driven by autonomous operations powered by AI. ServiceNow and Accenture are moving customers toward that future by combining enterprise AI, integrated workflows, and deep cyber expertise."
The collaboration includes a set of managed security services and an AI-powered migration solution designed to modernize enterprise risk operations.
One key capability is integrated risk management and third-party risk management, where AI agents monitor vendors, automate lifecycle processes, and provide a unified view of enterprise risk across systems.
Another focus area is operational technology (OT) risk management, which combines IT and OT risk visibility to improve security across industrial environments and critical infrastructure.
The offering also includes proactive compliance management, where AI agents track regulatory changes and automate responses to reduce compliance risk exposure.
In addition, Accenture provides an AI-powered migration solution designed to help organizations move away from legacy cybersecurity platforms, reducing cost, minimizing disruption, and accelerating time-to-value.
Accenture’s cybersecurity capabilities were recently recognized in IDC MarketScape’s assessment of global governance, risk, and compliance consulting services. The report highlighted the company’s integration of technology, process, and ecosystem partnerships as a key differentiator in addressing complex enterprise risk environments.
The partnership reflects a broader industry shift toward consolidating fragmented cybersecurity tools into unified, AI-driven platforms that can automate detection, response, and compliance at scale.
The collaboration between Accenture and ServiceNow represents a strategic push toward AI-enabled cybersecurity transformation. By combining managed services, AI-driven migration tools, and a unified platform approach, the offering aims to help enterprises modernize legacy systems, reduce operational risk, and improve resilience against rapidly evolving cyber threats.
About ServiceNow
ServiceNow (NYSE: NOW) is the AI control tower for business reinvention. The ServiceNow AI Platform integrates with any cloud, any model, and any data source to orchestrate how work flows across the enterprise. By unifying legacy systems, departmental tools, cloud applications, and AI agents, ServiceNow provides a single pane of glass that connects intelligence to execution across every corner of business. With more than 100 billion workflows running on the platform each year, ServiceNow helps organizations turn fragmented operations into coordinated, autonomous workflows that deliver measurable results. Learn how ServiceNow puts AI to work for people at www.servicenow.com.
About Accenture
Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.
