Cynet, a leading provider of an All-in-One Cybersecurity Platform, has been named a Champion in the 2025 Emotional Footprint Report for Managed Detection and Response (MDR) by Info-Tech Research Group’s SoftwareReviews. This accolade underscores Cynet’s excellence in customer satisfaction, service experience, and product effectiveness, as evaluated through real-world user feedback.
Cynet named MDR Champion in 2025 Emotional Footprint Report.
Achieves 91% Net Emotional Footprint, reflecting strong user trust.
100% of users plan to renew, ranking Cynet first in MDR category.
High scores in likeliness to recommend and service experience.
Excels in incident management, automated threat hunting, and real-time threat detection.
Recognized for technical excellence and human-centered support.
The Emotional Footprint Report, based on emotional response ratings from verified MDR solution users, evaluates vendors across 26 dimensions of the vendor-client relationship and product effectiveness. Cynet’s standout performance is reflected in its 91% Net Emotional Footprint score, indicating a deep emotional connection and high trust from its global customer base. This strong sentiment highlights Cynet’s ability to foster lasting relationships with its users.
Cynet achieved a remarkable 100% renewal rate, securing the top spot in the MDR category. Users also gave high ratings for “Likeliness to Recommend,” showcasing their confidence in Cynet’s All-in-One Cybersecurity Platform. “It’s meaningful to have been named Champion in a report built entirely on real-world user experiences and the results enabled by Cynet’s All-in-One Cybersecurity Platform,” said Jason Magee, CEO, Cynet. This recognition validates Cynet’s commitment to delivering value and building trust with its partners and customers.
Cynet’s platform excels in core MDR functionalities, including incident management, automated threat hunting, and real-time threat detection. These capabilities empower organizations to address cyber threats efficiently while maintaining robust security. The platform’s high ratings in service experience further demonstrate Cynet’s focus on providing human-centered support alongside technical excellence, ensuring clients receive both cutting-edge technology and responsive assistance.
Cynet’s recognition as an MDR Champion in the 2025 Emotional Footprint Report solidifies its position as a trusted leader in cybersecurity. By combining advanced technology with exceptional customer support, Cynet continues to deliver impactful solutions that meet the evolving needs of organizations worldwide.
Cynet’s All-in-One Cybersecurity Platform unifies a full suite of security capabilities on a single, simple solution, backed by 24/7 SOC support. Cynet is purpose-built to enhance protection for small-to-medium enterprises and to maximize margins for MSPs.
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