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Yubico enhances YubiKey as a Service with Self-Service Ordering and a new Customer Portal, enabling organizations to scale phishing-resistant hardware passkey deployments quickly and reduce IT friction amid rising AI-driven cyber threats.
Yubico is empowering enterprises to accelerate the adoption of phishing-resistant authentication by expanding its YubiKey as a Service offering. The introduction of Self-Service Ordering and an upgraded Customer Portal removes traditional barriers, allowing organizations to deploy hardware passkeys at scale with greater speed and efficiency.
“As the cyber threat landscape continues evolving with AI-driven attacks, organizations need to get phishing-resistant passkeys into employees’ hands quickly and without IT friction,” said Albert Biketi, chief product and technology officer, Yubico. “By expanding YubiKey as a Service with our new Self-Service Ordering capability and Customer Portal interface, we’re providing our customers the option to let end users securely self-service order YubiKeys on-demand – eliminating friction of deploying YubiKeys at scale with unmatched flexibility and cost efficiency. This shift reduces the logistical burden on IT departments and ensures that employees, contractors, and partners receive enterprise-grade security in YubiKeys exactly when and where they need them.”
The Self-Service Ordering feature allows employees, contractors, and partners to order YubiKeys independently. IT teams initiate the process by sending customized email invitations to individuals or groups. Recipients access a branded web portal where they select the most suitable YubiKey form factor for their devices and enter accurate shipping information. Direct delivery to home or office addresses in supported regions streamlines logistics.
This approach minimizes operational complexity for IT departments by shifting address collection and order placement to end users. It accelerates company-wide adoption of phishing-resistant authentication while lowering support tickets and administrative effort.
The revamped Customer Portal—previously known as the YubiEnterprise Console—serves as a single dashboard for overseeing YubiKey deployments globally. It delivers immediate insights into inventory, shipment requests, and user activation status.
Administrators benefit from a clear inventory overview that separates total purchased licenses from keys ready for shipment. The portal simplifies user management, role assignments, and delivery tracking through an intuitive “Deliver” section. Dedicated areas for purchases, delivery, and self-service ordering replace outdated interfaces, providing a comprehensive and user-friendly experience for large-scale hardware passkey management.
These updates, exclusive to YubiKey as a Service, position organizations to achieve robust phishing resistance faster. By combining hardware-backed security with streamlined deployment tools, Yubico helps enterprises strengthen their defenses against evolving cyber threats, including those powered by AI, while future-proofing authentication investments.
About Yubico
Yubico is a modern cybersecurity company on a mission to make the internet safer for everyone. As the inventor of the YubiKey, we set the gold standard for modern phishing-resistant, hardware-backed authentication, stopping account takeovers and making secure logins simple. Since 2007, we’ve helped shape global authentication standards, co-creating FIDO2, WebAuthn, and FIDO U2F, and introduced the original passkey. Today, our passkey technology secures people and organizations in over 160 countries—transforming how digital identity is protected from onboarding to account recovery.
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