TeamViewer has achieved a significant milestone in its Federal Risk and Authorization Management Program (FedRAMP) journey as its Digital Employee Experience (DEX) platform officially received the “In Process” designation. The platform is now listed in the FedRAMP Marketplace, the public registry of cloud services approved or undergoing certification for use by U.S. federal agencies. The development marks a strategic step for TeamViewer as it expands its secure IT operations and endpoint management capabilities into the federal sector.
The FedRAMP “In Process” designation demonstrates TeamViewer’s progress in aligning its DEX platform with the stringent cybersecurity and compliance requirements mandated for U.S. federal agencies. Inclusion in the FedRAMP Marketplace is considered a major step for cloud service providers seeking authorization for government deployment.
"Being listed in the FedRAMP Marketplace with 'In Process' designation reflects the significant progress we have made in aligning our technology and processes with the stringent security standards required by the U.S. federal government," said Mei Dent, Chief Product and Technology Officer at TeamViewer. "This step allows us to offer our DEX platform to federal agencies, enabling them to securely improve IT operations and user experience across their organizations."
TeamViewer’s DEX platform is designed to help IT teams monitor and optimize digital workplace environments through real-time endpoint performance visibility, automated remediation tools, and actionable analytics. The solution is aimed at improving operational efficiency and user experience across distributed and hybrid work environments.
By progressing through the FedRAMP certification process, TeamViewer intends to make these capabilities available to federal agencies and highly regulated organizations that require advanced security standards and compliance-driven IT management solutions.
The FedRAMP milestone follows the successful completion of a comprehensive security assessment conducted by a Third-Party Assessment Organization (3PAO), along with a review by the U.S. Department of Veterans Affairs (VA), TeamViewer’s sponsoring agency.
The company also worked with strategic partners throughout the process. Project Hosts supported the initiative through its GSSOne infrastructure, documentation, security controls, and continuous monitoring capabilities. RapidFort contributed by addressing hardened container images and FIPS 140-3 compliance requirements.
As government agencies continue modernizing IT infrastructure and strengthening cybersecurity frameworks, TeamViewer’s FedRAMP progress positions the company to support secure digital workplace transformation initiatives across the federal sector.
About TeamViewer
TeamViewer provides a Digital Workplace platform that connects people with technology – enabling, improving and automating digital processes to make work work better.
In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. Today, more than 620,000 customers across industries rely on TeamViewer to optimize their digital workplaces – from small to medium sized businesses to the world's largest enterprises – empowering both desk-based employees and frontline workers.
Organizations use TeamViewer's solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance – leveraging AI and integrating seamlessly with leading tech partners. Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis and the rise of new technologies, TeamViewer's solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.
The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2025, TeamViewer achieved a revenue of around EUR 768 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the SDAX. Further information can be found at www.teamviewer.com.
