PagerDuty, Inc., a global leader in digital operations management, has introduced the industry’s first end-to-end AI agent suite as part of its Fall ‘25 release. This suite, coupled with over 150 platform enhancements, enables customers to resolve incidents up to 50% faster, reclaiming thousands of innovation hours. The release strengthens integrations with modern tech stacks, redefining operational resilience in an era of growing complexity. The finance card above shows PagerDuty’s current stock price at $16.064 USD, reflecting a slight increase from the previous day’s close of $15.64 USD.
PagerDuty launches first end-to-end AI agent suite for incident management.
Customers report up to 50% faster incident resolution times.
Includes SRE, Scribe, Shift, and Insights Agents for proactive operations.
Over 250 customers adopted the Model Context Protocol (MCP) server in two months.
Enhances integrations with Slack, Microsoft Teams, and Spotify’s Backstage.
Stock price at $16.064 USD, with a market cap of $1.46B.
The AI agent suite shifts teams from reactive to proactive incident response. The PagerDuty SRE Agent, in early access, learns from past incidents, surfaces context, and automates diagnostics and remediations while generating self-updating runbooks. Early adopters report double-digit percentage improvements in resolution times and reduced on-call fatigue. Jeffrey Hausman, PagerDuty’s chief product development officer, stated, “This is a turning point for digital operations. PagerDuty’s AI agents are not just automating tasks—they’re transforming how organizations innovate and compete in a world where every second counts.”
PagerDuty Scribe Agent: Transcribes Zoom calls and chats, generating structured summaries for Slack and Microsoft Teams, ensuring critical details are captured. (Generally available)
PagerDuty Shift Agent: Automatically resolves on-call scheduling conflicts, freeing teams for high-impact work. (Generally available)
PagerDuty Insights Agent: Offers context-aware recommendations and proactive issue prevention using PagerDuty analytics. (Early access, Q4 2025 general availability)
Model Context Protocol (MCP) Server: Now generally available, this open-standard server, built on Anthropic’s framework, enables bidirectional integration with third-party AI agents, with over 250 customers adopting it in two months.
The Fall ‘25 release deepens integrations with Spotify’s Backstage, Slack, and Microsoft Teams, embedding AI-driven insights directly into developer workflows. Teams can monitor service health, trigger automated runbooks, and resolve incidents without switching platforms. New chat-native experiences and flexible scheduling, with Slack enhancements available now and Microsoft Teams updates expected in Q4 2025, further reduce operational toil. James Governor of RedMonk noted, “PagerDuty is responding with a platform reliability story focusing on developer experience, open standards such as MCP, and the use of agents to support operations and engineering teams.”
As shown in the finance card above, PagerDuty’s stock price is $16.064 USD, with a year-to-date high of $21.9823 and a low of $13.695. The company’s market cap stands at $1.46 billion, with an 84% gross profit margin and 8.2% year-over-year revenue growth, indicating solid financial health. Despite a recent 2.13% stock price dip, analysts suggest PagerDuty may be slightly undervalued, offering potential upside for investors.
The AI agent suite aligns with industry trends, as IDC predicts 50% of organizations will adopt enterprise agents by 2025 for faster business value. PagerDuty’s solutions, trusted by nearly half of the Fortune 500 and two-thirds of the Fortune 100, empower businesses to mitigate risks and ensure seamless digital experiences. The SRE and Insights Agents are in early access, with general availability expected in Q4 2025, while the Scribe and Shift Agents are available now.
PagerDuty’s Fall ‘25 release sets a new benchmark for digital operations, leveraging AI to enhance resilience and productivity. For more details, visit PagerDuty’s blog or sign up for their November 4 webinar.
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that automates and orchestrates the entire incident management lifecycle—from detection to resolution, providing resilience at scale. Designed for mission-critical operations, the platform empowers teams to identify and diagnose disruptions in real time, mobilize the right teams to quickly streamline workflows to solve digital issues before they become incidents. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Learn more and try it for free at www.pagerduty.com.
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