Netcracker Technology, a leader in telecom solutions, will take center stage at TM Forum Innovate Americas 2025 in Dallas on September 10-11, joining key customers Google Fiber, Telesat, and T-Mobile to discuss cybersecurity, AI-driven customer experience (CX), and the telco-to-techco transformation. As a Diamond sponsor, Netcracker will also exhibit at Booth 25, showcasing its Agentic AI Solution.
Event: TM Forum Innovate Americas, September 10-11, 2025, Dallas, Texas
Netcracker Role: Diamond sponsor, exhibiting at Booth 25
Key Sessions:
Telco Cybersecurity in the Age of AI: Keynote panel, September 10, 10:00 a.m. CT
Shaping the Next Era of CX: Keynote panel, September 10, 12:00 p.m. CT
Telco-to-Techco Shift: Fireside chat, September 10, 2:10 p.m. CT
Speakers: Industry experts from USTelecom, Lumen, Google Fiber, Telesat, T-Mobile, and Netcracker
Focus Areas: Cybersecurity, Agentic AI, 5G monetization, and customer experience
Source: Business Wire, September 3, 2025
Netcracker will participate in three high-profile sessions at TM Forum Innovate Americas, held at Gilley’s Dallas, focusing on critical telecom industry trends:
Headline Keynote Panel: Telco Cybersecurity in the Age of AI
Date/Time: September 10, 10:00 a.m. CT
Speakers:
Robert Mayer, SVP of Cybersecurity and Innovation, USTelecom & Co-Chair, DHS ICT Supply Chain Task Force
Kathryn Condello, Lumen Fellow, National Security/Emergency Preparedness
Bob Titus, CTO, Netcracker
Focus: Addressing cybersecurity challenges for telecom operators, offering real-world solutions for resilient networks in the AI era.
Keynote Panel: Shaping the Next Era of CX With AI-Driven Digital Transformation
Date/Time: September 10, 12:00 p.m. CT
Speakers:
Glenn Katz, Chief Commercial Officer, Telesat
Hani Elmalky, VP Architecture, Google Fiber
Emil Liedtke, Senior Director of Product Management, T-Mobile
Ari Banerjee, Chief Strategy Officer, Netcracker
Focus: Exploring how AI transforms customer experience, enabling telecoms to deliver personalized, efficient services.
Fireside Chat: Driving the Telco-to-Techco Shift With the Uncarrier Approach
Date/Time: September 10, 2:10 p.m. CT
Speakers:
Dan Thygesen, SVP and GM, Wholesale, T-Mobile
Ari Banerjee, Chief Strategy Officer, Netcracker
Focus: Detailing T-Mobile’s success in monetizing its 5G network to build a digital partner ecosystem, highlighting the shift to a techco model.
Netcracker will showcase its Agentic AI Solution, designed for large-scale commercial deployments with a focus on security and measurable business impact. This solution enables telecom providers to integrate AI seamlessly, enhancing operational efficiency and customer engagement. The company’s partnerships with Google Fiber, Telesat, and T-Mobile underscore its role in driving digital transformation, with T-Mobile’s 5G monetization strategy as a key case study. Netcracker’s recent TM Forum Moonshot Catalyst Award for automotive industry monetization further highlights its innovation.
The telecom industry faces increasing cybersecurity threats, with 59% of surveyed organizations reporting cyberattacks in 2024, per IBM data. Netcracker’s keynote panel addresses these challenges, aligning with TM Forum’s missions of Composable IT, Autonomous Networks, and AI/Data Innovation. The event also emphasizes AI’s role in transforming customer experience, with 78% of telecom leaders prioritizing AI-driven CX, according to a 2025 Deloitte survey.
Netcracker Technology, a subsidiary of NEC Corporation, provides mission-critical solutions for digital transformation, including 5G monetization, AI, and automation. With over three decades of delivery excellence, Netcracker supports service providers in achieving business growth and profitability in the digital economy.
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