Commvault has announced that conversation is now the interface for managing enterprise cyber resilience through its new Model Context Protocol (MCP) server. This innovation acts as a policy-based bridge, allowing users to interact with Commvault Cloud using natural language in GenAI assistants like ChatGPT Enterprise and Claude to configure, manage, and execute data protection tasks securely within enterprise guardrails.
Quick Intel
Commvault introduced a Model Context Protocol (MCP) server for GenAI integration.
Users can manage data protection via conversation with ChatGPT and Claude.
The system executes real actions like setting up and running backups.
All interactions are governed by enterprise authentication and access policies.
Customer data is not used to train external AI models.
The MCP server enters private early access in November 2025.
Bringing Human-Level Simplicity to Resilience
This advancement moves beyond complex management consoles, allowing users to communicate with the data protection platform as they would with a colleague. Through simple conversational exchanges, users can check backup statuses, configure new protection for applications like DocuSign, and run jobs, with the AI assistant carrying out authorized actions on their behalf. This brings a new level of operational simplicity to cyber resilience. Christopher N. Colla, Vice President of Information Technology & CIO at B&G Foods, said: "With this kind of AI simplicity, we can spend less time managing routine backup jobs and more time thinking about how to strengthen our resilience strategy."
A Foundation for Safe and Trusted Automation
The core of this capability is the policy-based MCP server, which governs every interaction. It ensures that all AI-driven actions comply with pre-defined enterprise policies, maintaining strict authentication, access control, and encryption. This provides the traceability and auditability required for enterprise use. Pranay Ahlawat, Chief Technology and AI Officer at Commvault, stated: "By adopting the Model Context Protocol, we're giving enterprises the foundation to automate recovery and protection workflows within the guardrails of the NIST Risk Management Framework - auditable, policy-driven, and role-based access controlled."
Enabling Agentic Resilience
This development is a strategic step towards "agentic resilience," where AI can act autonomously on behalf of IT teams. It optimizes the human-machine interface, laying the groundwork for more advanced automation while ensuring every action is safe, transparent, and compliant. The conversational experience works consistently across all workloads protected by Commvault Cloud, providing a unified way to manage data protection at scale.
By integrating conversation as the primary interface, Commvault is fundamentally simplifying how organizations achieve cyber resilience, turning complex operational tasks into intuitive dialogues without compromising security.
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience, helping more than 100,000 organizations keep data safe and businesses resilient and moving forward. Today, Commvault offers the only cyber resilience platform that combines the best data security and rapid recovery at enterprise scale across any workload, anywhere—at the lowest TCO.
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