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New Relic has appointed Michael Frendo as Chief Technology Officer, where he will bridge product vision with technical execution to drive innovation in the company’s Intelligent Observability Platform and support more than 85,000 global customers in scaling their AI initiatives.
New Relic continues to strengthen its leadership team with the appointment of Michael Frendo as Chief Technology Officer. Frendo brings extensive experience leading global technical and business teams through major technological transitions, positioning him to guide the next phase of the company’s Intelligent Observability Platform.
Frendo’s track record includes groundbreaking innovations such as developing the world’s first DOCSIS cable modem, leading Cisco’s early VoIP product initiatives, and creating Juniper’s mobile firewall solution that achieved 42% market share. Most recently, as CTO of Engineering at Proofpoint, he advanced the company’s product architecture and AI capabilities in security and compliance before joining New Relic.
“Michael is a seasoned technology visionary who has spent his career at the forefront of every major technological shift, from the early days of VoIP to the AI era of today,” said New Relic Chief Executive Officer Ashan Willy. “As we pioneer the next phase of intelligent observability, his track record as a disruptor makes him the ideal leader to bridge our product vision with world-class technical execution. I am thrilled to have Michael working alongside our team to help our customers scale their AI initiatives with confidence.”
In his role, Frendo will report directly to CEO Ashan Willy and partner closely with Chief Product Officer Brian Emerson to accelerate platform innovation. This includes optimizing the global rollout of new capabilities announced at New Relic Advance, enabling customers to achieve operational stability and confidently scale AI-driven initiatives.
“New Relic is the architect of modern observability, but what drew me here is the company’s bold vision for the AI era,” said New Relic Chief Technology Officer Michael Frendo. “I am thrilled to be part of Ashan and Brian’s world-class engineering leadership team, together delivering the AI-strengthened platform capabilities that will help our customers move from reactive firefighting to true innovation at scale.”
The New Relic Intelligent Observability Platform unifies telemetry data across the entire digital estate, shifting problem-solving from proactive to predictive by delivering the right insights at the right time while controlling costs. Trusted by global enterprises including Adidas Runtastic, Domino’s, Ryanair, Swiggy, Topgolf, and William Hill, New Relic empowers organizations to drive innovation, enhance reliability, and deliver exceptional customer experiences.
About New Relic
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, Domino’s, Ryanair, Swiggy, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
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