CCC Intelligent Solutions, a key player in cloud-based platforms for the property and casualty insurance industry, has deepened its integration with Elitek Vehicle Services, an LKQ company. This expanded partnership now incorporates Elitek’s mobile sublet services into CCC ONE, streamlining repair documentation and enhancing workflow efficiency for collision repair facilities.
CCC and Elitek expand integration to include mobile sublet services in CCC ONE platform.
Automates documentation for diagnostics and non-diagnostics, reducing manual tasks.
Supports collision repair shops with efficient workflows and complete repair records.
Integration aids in managing complex repairs amid staffing and ADAS challenges.
No additional cost for existing CCC/Elitek customers to activate expanded features.
Enhances repair documentation for mechanical, electrical, and ADAS calibrations.
The expanded integration allows Elitek’s mobile sublet services, including diagnostics and non-diagnostics tasks, to be automatically added to CCC ONE workfiles. This builds on the 2023 integration, which enabled remote diagnostics documentation, such as invoices and calibration reports, to flow directly into CCC ONE. The new phase extends this capability to onsite services performed by Elitek technicians, automating data delivery to reduce administrative burdens and improve repair record accuracy.
“With pressure mounting from rising complexity and staffing challenges, repairers are looking for ways to do more with less, and that can include subletting out specialized services,” said Mark Fincher, vice president of product management at CCC. “By expanding our integration with Elitek, we’re helping shops reduce manual steps and improve repair documentation, all within the workflows they already use every day.”
Elitek provides mobile diagnostics and sublet services directly to collision repair facilities, addressing tasks beyond a shop’s in-house capabilities. This integration ensures service documentation is automatically attached to the relevant CCC ONE repair order, eliminating manual uploads or data entry. “We’re proud to expand our relationship with CCC and bring even more value to our customers by reducing friction across our portfolio of services,” said Glen Dixon, Senior Director of North American Operations, Elitek Vehicle Services. “Adding documentation from more of our services into CCC ONE helps streamline operations, reduce time spent managing sublet work and makes it even easier for our customers to perform ADAS calibrations, mechanical, electrical and other sublet services."
As a participant in the CCC Diagnostics Network, Elitek joins other diagnostics and sublet service providers, offering repairers the flexibility to select partners that align with their needs. This integration ensures consistent and comprehensive documentation within CCC ONE, supporting repairers in navigating the complexities of modern vehicle repairs, including advanced driver-assistance systems (ADAS) calibrations.
This collaboration strengthens CCC’s cloud platform and Elitek’s mobile services, delivering operational efficiency and enhanced documentation for repair shops in a demanding industry landscape.
CCC Intelligent Solutions Inc. (CCC), a subsidiary of CCC Intelligent Solutions Holdings Inc. (NASDAQ: CCCS), is a leading cloud platform provider for the multi-trillion-dollar P&C insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. The CCC Intelligent Experience (IX) Cloud™ platform, powered by proven AI and an innovative event-based architecture, connects more than 35,000 businesses to power customized applications and platforms for optimal outcomes and personalized experiences that just work. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
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