ControlUp, a leader in Digital Employee Experience (DEX) management, has introduced support for Amazon WorkSpaces on AWS, enabling IT teams to monitor and optimize cloud-based virtual desktops. This new capability provides real-time insights, reduces support costs, and enhances employee productivity by ensuring seamless performance and security in AWS Desktop-as-a-Service (DaaS) environments.
ControlUp announces support for Amazon WorkSpaces on AWS.
Provides real-time monitoring for cloud-based virtual desktops.
Reduces IT support costs with proactive issue resolution.
Enhances employee experience through performance optimization.
Offers visibility into CPU, memory, latency, and endpoint telemetry.
Strengthens security and usability in AWS DaaS environments.
ControlUp for Desktops delivers comprehensive telemetry for Amazon WorkSpaces, capturing real-time data on CPU, memory, session latency, and application behavior. It also monitors endpoint metrics like Wi-Fi signal strength and background processes, providing IT teams with end-to-end visibility. This enables proactive identification and resolution of performance issues, ensuring a seamless digital experience for employees accessing virtual desktops on AWS.
By integrating with Amazon WorkSpaces, ControlUp helps organizations reduce IT support costs through automated issue detection and remediation. “With AWS providing the infrastructure and customers responsible for what happens inside the desktop, visibility is essential,” said Simon Townsend, Senior Vice President, Marketing and Office of the CTO, ControlUp. The platform’s proactive notifications and remote assistance capabilities minimize downtime, improving productivity and delivering a consistent employee experience across distributed work environments.
ControlUp’s support for Amazon WorkSpaces aligns with AWS’s shared responsibility model, where customers manage desktop performance and security. The platform provides actionable insights into device health and network behavior, enabling IT teams to maintain robust security standards while optimizing usability. This ensures employees can work efficiently from anywhere, supported by a secure and high-performing cloud desktop environment.
ControlUp’s integration with Amazon WorkSpaces empowers organizations to maximize the value of their AWS DaaS investments. By offering real-time monitoring, cost-saving automation, and enhanced security, ControlUp drives operational efficiency and supports a superior digital employee experience.
ControlUp is a leader in DEX, unifying Digital Employee Experience and IT operations in one powerful platform built for modern workplace management. By combining real-time monitoring, intelligent insights, and proactive remediation, ControlUp accelerates the shift toward Autonomous Endpoint Management (AEM)—empowering IT teams to resolve issues before they affect employees, simplify operations, and manage complexity without the clutter of multiple tools. Nearly 2,000 organizations, including more than one-third of the Fortune 100, trust ControlUp to keep their technology running smoothly. With ControlUp, IT works smarter, employees stay productive, and the workplace runs itself.
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