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  • Cloud AI

Amadeus and Google Cloud Partner for Travel AI Innovation


Amadeus and Google Cloud Partner for Travel AI Innovation
  • by: Source Logo
  • |
  • June 19, 2025

Amadeus, a global leader in travel technology, announced a strategic partnership with Google Cloud, to advance cloud-based operations and AI-driven innovation in the travel industry. This collaboration leverages Google Cloud’s secure infrastructure and advanced AI capabilities to enhance Amadeus’ multicloud strategy, streamline operations, and deliver personalized travel experiences.

Quick Intel

  • Amadeus partners with Google Cloud to boost travel tech innovation.

  • Migration to Google Cloud enhances operational efficiency, resiliency.

  • Google Cloud’s Vertex AI to power faster AI solution deployment.

  • Agentic AI exploration aims to improve traveler experiences.

  • Collaboration to enhance flight search and airline offer management.

  • Partnership supports Amadeus’ multicloud strategy across 42 regions.

Strengthening Multicloud Strategy

Amadeus is migrating part of its technical platform to Google Cloud to enhance operational efficiency and resiliency. This supports its multicloud strategy across 42 global regions, prioritizing security and innovation. “We are thrilled to embark on this partnership with Google Cloud, which will enable us to strengthen our multicloud strategy and drive AI-powered innovation,” said Sylvain Roy, Chief Technology Officer, Amadeus. Google Cloud’s data analytics expertise ensures seamless data harmonization across customer systems.

Advancing AI-Driven Travel Solutions

By leveraging Google Cloud’s Vertex AI platform, Amadeus will deploy faster AI solutions using large language models. The exploration of agentic AI through Google Agentspace aims to integrate advanced AI into Amadeus’ solutions, delivering fluid and personalized travel experiences. This focus on AI addresses complex traveler needs, such as real-time issue resolution and tailored recommendations.

Enhancing Flight Search and Offer Management

The partnership integrates Amadeus MetaConnect and Amadeus Nevio with Google Flights and the Google Offer Management system (QPX) to improve flight search accuracy and airline offer management. This collaboration enhances user experiences with precise search results and personalized offers, strengthening airlines’ market presence and traveler satisfaction.

Driving Industry-Wide Transformation

Google Cloud’s AI and data capabilities enable Amadeus to innovate at scale, offering unmatched connectivity and efficiency. “We are excited to partner with Amadeus to support its cloud-based operations and AI innovation,” said Isabelle Fraine, Managing Director, Google Cloud France. This collaboration positions Amadeus to meet evolving traveler expectations and operational challenges effectively.

This partnership between Amadeus and Google Cloud sets a new standard for travel technology. By combining advanced AI and cloud infrastructure, the collaboration delivers innovative solutions that enhance efficiency, personalization, and connectivity across the global travel ecosystem.

 

About Amadeus

Amadeus makes the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places and planet.
Our technology powers the travel and tourism industry. Inspiring more open ways of working. More connected ways of thinking, centered around the traveler. Our open platform connects the global travel and hospitality ecosystem. From startups to big industry players and governments too. Together, transforming how travel works.
We are working to make travel a force for social and environmental good. A collective responsibility to protect and improve the people and places we visit, ensuring travel continues to make positive contribution to our world.
We apply innovation to meet new needs, to solve real challenges. Our truly diverse global workforce, made up of 150 nationalities, is passionate about travel and technology.
We are an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. We have also been recognized by the Dow Jones Sustainability Index for the last 13 years.
Amadeus. It's how travel works better.

About Google Cloud

Google Cloud is the new way to the cloud, providing AI, infrastructure, developer, data, security, and collaboration tools built for today and tomorrow. Google Cloud offers a powerful, fully integrated and optimized AI stack with its own planet-scale infrastructure, custom-built chips, generative AI models and development platform, as well as AI-powered applications, to help organizations transform. Customers in more than 200 countries and territories turn to Google Cloud as their trusted technology partner.

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