Allnet.Italia announced strategic partnership with RingCentral Inc NYSE RNG global leader in AI-powered customer engagement to bring AI-first cloud communications to Italian businesses of all sizes. Partnership empowers Allnet.Italia's 5,000+ channel partners to sell implement and support RingCentral across Italy.
Delivered entirely through 100% partner model collaboration equips Allnet.Italia network of 5,000+ system integrators, MSPs, and resellers to sell implement and support advanced AI solutions across Italian market. These solutions already transforming how companies work by automating calls, assisting employees in real time, analyzing conversations for insight, and driving more meaningful customer engagement.
Partners have long relied on us for devices and infrastructure behind business communications. With RingCentral now complete that portfolio with AI-first cloud platform giving resellers way to build recurring revenue on proven global platform backed by local team from pre-sales to deployment. Business telephony no longer standalone AI turns every call into data that flows directly into CRMs and applications companies already use. This is where cloud communications heading and we want partners to lead evolution in Italy.
For Allnet.Italia vast partner community agreement turns standard UC projects into AI voice monetization opportunities shifting sales conversation from technology to business transformation and opening new source of recurring value across existing customer base. This agreement also marks first wholesale partnership for RingCentral in Italy.
Partnership brings RingCentral flagship business communications platform RingEX to Italian market with AI at core. RingCentral Agentic Voice AI automates assists analyzes every customer conversation creating flywheel effect that makes each conversation smarter than last:
AI Receptionist AIR answers and routes every call automatically cutting missed calls before they happen. AI Virtual Assistant AVA works alongside employees in real time handling note-taking and administrative work during conversation itself. AI Conversation Expert ACE turns same conversation into analytics and business insight sharpening how AIR and AVA handle next conversation.
By combining AI-powered communications customer engagement and conversation intelligence in single platform RingCentral enables Italian businesses to never miss opportunity reduce administrative burden and gain deeper insights across entire organization. Cited outcomes by existing RingCentral customers include revenue gains higher CSAT and lower churn.
About RingCentral
RingCentral is a global leader in AI-powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.
About Allnet.Italia
Allnet is a value-added distributor specializing in ICT solutions. Since 2000, Allnet has been supporting industry professionals with innovative technologies, personalized services, and continuous assistance. Our portfolio includes thousands of carefully selected products, designed to meet the needs of a constantly evolving market. Every day, we work to simplify access to innovation, creating value alongside system integrators, MSPs, and resellers, and building solid, sustainable, and future-oriented projects together with them.
