Clockworks Analytics, smart building intelligence platform for facility and energy managers and mechanical and operations service providers who support them, today introduced Sprocket AI Chat, AI assistant inside Clockworks Analytics platform. Facilities teams can ask their buildings anything about diagnostics, tasks, equipment, and trend data in plain language, and Sprocket answers using own building data, processed through Clockworks industry-leading analytics.
Same information model and expert-system diagnostics that make Clockworks most trusted Fault Detection and Diagnostics FDD platform in industry are what make real AI-powered automation possible. Sprocket works from every dataset Clockworks collects and creates, from raw trend data to engineered diagnostics. Every answer includes links to diagnostics, tasks, or data behind it, so users can go straight from chat to action. Sprocket can also build interactive charts right in chat.
It all comes down to having data foundation. Not just data points, but expert systems diagnostic output that AI can sit on top of.
Sprocket AI is big leap forward for Clockworks. Its power rooted in years of disciplined building modeling and expert systems development, providing LLMs grounded and rich asset health knowledge. Sprocket puts power of this knowledge into every user hands for every use case.
Dennis Krieger, VP Product, introduced Sprocket on main stage at Client Summit 2026 in Pittsburgh. Sprocket allows to jump into conversation with Clockworks and really access all data and performance information throughout entire building portfolio. Most AI applications in buildings fail because lack foundation needed for accurate results. Clockworks built data foundation first.
Building automation system BAS data unstructured and AI built on top of basic data just creates more noise. Sprocket answers with engineering-grade insights based on same transparent, validated, structured data that powers Clockworks: 650,000+ pieces of equipment modeled in Clockworks information model and 50+ expert systems running advanced analytics every day.
Users can ask questions like What should I focus on today?, How much energy am I wasting per building over last 12 months?, or What compliance issues do we have right now? Sprocket, for example, will list top 10 highest-impact diagnostics that don't have task yet, and flag recently completed tasks where diagnostics still happening, meaning fix didn't solve problem. Beyond day-to-day prompts, clients using Sprocket to build complex analyses and research studies that would normally require consultants and major investment, in fraction of time. Examples include supply air temperature reset compliance and persistence assessment, chiller optimization readiness assessment, and review of full year of ASHRAE 180 maintenance tasks to find which can shift to condition-based maintenance.
A Chief Design Engineer at national healthcare client, after two days of using Sprocket to analyze portfolio of buildings, said: In years past, report like two we just produced would have been million-dollar research project, funded by state and requiring untold hours of researcher time. Fact that produced that much in roughly 48 hours is game-change territory.
Sprocket adheres to strong security principles Clockworks always embraced. Building data stays within Clockworks Azure environment where lives today. AI model runs on Azure, Sprocket sees only what each user already allowed to see, and large language model LLM provider does not train its models on customer data.
At Client Summit 2026, Krieger previewed what comes next for Sprocket: Sprocket throughout every feature in Clockworks, and Model Context Protocol MCP Server that connects Clockworks AI to tools like ChatGPT, Claude, and Gemini.
Sprocket part of longer roadmap. In Client Summit 2026 session, Product Vision: From Intelligence to Automation, Gayeski and Alex Grace, Chief Commercial Officer, showed how Clockworks plans to take low-value manual work off facilities teams. That includes triaging and suppressing alarms, catching alarms that get ignored, linking each alarm to diagnosis behind it, and writing changes back to BAS.
Roadmap also helps teams choose right mix of reactive, preventive, condition-based, and predictive maintenance. Every automated action logged and reversible. Same information model and expert systems behind Sprocket give automation context needs to act.
About Clockworks Analytics
Clockworks Analytics is essential smart building intelligence platform delivering AI-powered, data-driven insights into property operations for facility and energy managers and service providers worldwide. Fault Detection and Diagnostics FDD platform connects to building existing management and metering systems and continuously analyzes thousands of HVAC data points to prioritize most urgent issues affecting energy performance, critical spaces, and equipment operation.
