Global Healthcare Exchange (GHX) has introduced three advanced AI-powered solutions within its platform, driven by GHX ResiliencyAI, to address the fragility of healthcare supply chains. These tools, now available to over 35,000 customers across North America, aim to enhance resilience, streamline operations, and improve patient care by leveraging predictive and generative AI technologies.
GHX launches three AI-powered solutions via ResiliencyAI.
Solutions serve 4,100+ providers and 600 suppliers in North America.
Perfect Order Co-Pilot enhances decision-making with real-time insights.
Resiliency Center predicts and manages backorders to protect patient care.
Dynamic Reporting simplifies data interaction for faster optimization.
Supports $220B in annual healthcare supply chain spend.
GHX’s new solutions tackle a 31% increase in order delays since pre-COVID, enabling proactive resilience. “For years, we’ve known what it would take to address the fragility of the healthcare supply chain, but technology hadn’t caught up. Now it has,” said Tina Vatanka Murphy, President and CEO of GHX. The ResiliencyAI layer automates decision-making, reduces manual work, and provides actionable insights to over 4,100 providers and 600 suppliers.
The GHX Perfect Order Co-Pilot integrates generative AI into the Perfect Order Dashboard, identifying root causes and suggesting next steps in near real-time. “The Perfect Order Co-Pilot delivers detailed insights we never anticipated, guiding our monthly strategy with precision,” said Drew Fite, Senior eCommerce Consultant at Roche Diagnostics. This tool empowers teams to optimize performance and focus on high-impact areas.
The GHX Resiliency Center uses predictive AI to prioritize backorders based on clinical and operational impact. It offers real-time visibility and smart substitution options, minimizing disruptions to patient care. “The Perfect Order Co-Pilot has been an incredibly useful tool for summarizing data trends and surfacing actionable insights,” said Sean Bubernak, Director at AdventHealth, highlighting its operational value.
GHX Dynamic Reporting provides an intuitive interface for exploring transactions and performance metrics, uncovering hidden efficiencies. Planned enhancements by late 2025 will add natural language capabilities, allowing users to query data conversationally. These tools, co-developed with GHX’s AI Council and over 30 organizations, ensure real-world applicability.
GHX’s ResiliencyAI-driven solutions mark a pivotal step toward a smarter, more adaptive healthcare supply chain. With plans to expand AI Co-Pilots, enhance conversational intelligence, and optimize surgical procedures, GHX is poised to drive efficiency and better patient outcomes across its $220 billion network.
Global Healthcare Exchange (GHX) is reimagining how healthcare works by powering a more intelligent, resilient and connected supply chain. Through AI-driven automation, cloud-based solutions and intelligent decision support, GHX helps healthcare organizations increase operational agility, reduce unnecessary spend and improve outcomes. For more than 25 years, GHX has been a trusted partner across the healthcare ecosystem—from providers and suppliers to distributors and government agencies—working to remove billions in waste and strengthen the economic foundation of care delivery.
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