Bevaya, formerly operating as Roots Automation, Inc., has launched a new AI Agent platform built exclusively for the insurance industry. The platform introduces a redesigned architecture and expanded capabilities aimed at helping carriers, brokers, and third-party administrators (TPAs) deploy and govern agentic AI across underwriting, claims, and policy servicing operations.
The launch marks a significant evolution for the company as it transitions from the Roots platform to the Bevaya brand while scaling enterprise AI deployments across the insurance sector.
Bevaya has launched as the new operating brand and platform replacing Roots Automation’s existing insurance AI infrastructure.
The company says the new platform provides a centralized environment for insurers, brokers, and TPAs to design, deploy, manage, and govern AI agents across complex insurance workflows.
The platform is designed to automate operational processes spanning underwriting, claims management, and policy servicing while maintaining enterprise governance and compliance standards.
According to the company, the launch reflects the growing enterprise demand for AI systems capable of handling insurance-specific language, workflows, and operational complexity at scale.
At the core of the platform is InsurGPT™, Bevaya’s ensemble of specialized AI models trained on more than 300 million proprietary insurance documents.
The company says the models are designed to understand insurance terminology, operational processes, and contextual workflows in a manner similar to experienced insurance professionals.
Using the Workflow Canvas interface, customers can build AI agents with support from Bevaya’s process experts, partners, or the platform’s AI Assistant.
The AI agents can triage, analyze, recommend, and automate actions across end-to-end insurance workflows.
"John and I spent years at AIG watching talented insurance professionals spend their days on work that technology should have been doing," said Chaz Perera, CEO and Co-Founder of Bevaya. "We built the Company originally to change that and after seven years, 115 deployments, and $100M+ in realized customer value in 2025, Bevaya is the platform that proves it's possible. Insurance people deserve better tools. Bevaya is ours."
Bevaya’s AI Agent Library includes pre-built AI agents trained for several insurance-specific functions.
The platform supports underwriting workflows including:
Claims-focused AI agents support:
Policy servicing capabilities include:
According to the company, the AI agents are pre-trained on real-world insurance workflows and designed for rapid deployment within enterprise environments.
The platform includes pre-built integrations for enterprise systems such as Guidewire, Outlook, and SFTP environments, alongside custom HTTP API support.
AI agents can retrieve data from enterprise systems, return structured outputs, and trigger automated actions based on configurable business rules.
Notification support is also available through email, Slack, and Microsoft Teams integrations.
Bevaya includes an interactive review layer allowing insurance professionals to validate and approve AI-generated outputs.
The Highlight Mode interface maps extracted information directly to source documents while configurable confidence scoring and business rules automatically surface exceptions for review.
The platform’s multimodal capabilities allow InsurGPT™ to analyze:
The company says this enables AI agents to capture contextual information beyond text-based analysis.
Enterprise governance features include:
Founded in 2018 by former AIG executives, Roots Automation has spent the past seven years developing AI systems tailored specifically for insurance operations.
The company says it has now completed more than 115 production AI deployments across major carriers, brokers, and TPAs, including deployments with several of the industry’s largest organizations.
According to Bevaya, customers typically achieve operational capacity improvements of 3–4× alongside measurable ROI within the first year of implementation.
The launch of the Bevaya platform reflects broader industry momentum toward agentic AI adoption in insurance operations, particularly in underwriting automation, claims management, and workflow orchestration.
About Bevaya
Bevaya is the AI Agent platform built for insurance, by Roots Automation, Inc. Bevaya's AI Agents read, analyze, and recommend across underwriting, claims, and policy servicing, including triage and clearance, rating, coverage analysis, and next-step recommendations, with 98%+ accuracy. Powered by InsurGPT™, an ensemble of specialized AI models trained on 300M+ insurance documents, Bevaya brings the precision insurance work demands. Across 115+ production deployments at the industry's largest carriers, brokers, and TPAs, Bevaya's AI Agents deliver 3-4× capacity gains and measurable ROI from day one.
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