RadiantGraph, an AI-powered platform for personalized healthcare engagement, has launched AI Voice Studio, a HIPAA-compliant capability within its Intelligent Personalization™ platform. This innovation automates voice outreach, enabling health plans and digital health organizations to scale member engagement efficiently.
RadiantGraph introduces AI Voice Studio for healthcare outreach.
HIPAA-compliant AI voice agents automate personalized calls.
Reduces campaign execution from weeks to hours, cuts costs.
Supports enrollment, reminders, and closing care gaps.
Rated highly for task completion, safety, and demeanor by professionals.
Integrates with existing platforms for seamless workflows.
AI Voice Studio powers automated, omnichannel calling campaigns that reduce reliance on live agents and traditional call centers. “This isn’t just about launching a new capability, it’s about removing friction in helping healthcare organizations achieve their vision,” said Anmol Madan, CEO and founder of RadiantGraph. By leveraging complex member data, the platform delivers personalized, timely conversations, enhancing engagement without sacrificing quality.
RadiantGraph’s AI voice agents are rigorously tested for clinical safety and operational workflows by U.S. healthcare professionals, earning high ratings for task completion, conduct, demeanor, error handling, and safety. Integrated with Priority Actions, they provide call summaries for seamless live agent handoffs, ensuring compliance with HIPAA standards. The platform supports use cases like preventive benefit enrollment, prescription adherence, and closing healthcare gaps.
The solution cuts campaign execution time from weeks to hours and significantly reduces operational costs by automating routine outreach. “It remains shocking how much of healthcare still runs on fax machines and phone calls,” said Ross Fubini, managing partner at XYZ Venture Capital. AI Voice Studio modernizes engagement, meeting patients where they are while addressing seasonal demand surges without labor-intensive solutions.
AI Voice Studio integrates with RadiantGraph’s existing platform, unifying member data to deliver tailored interactions across touchpoints. Serving health plans for commercial and Medicare populations, it streamlines workflows without adding platform complexity. Over 50 health organizations, including Blue Cross Blue Shield plans, have adopted RadiantGraph’s solutions, achieving up to 30% higher engagement rates.
With the $250 billion U.S. health plan market seeking scalable engagement solutions, RadiantGraph’s AI Voice Studio positions it as a leader in healthcare modernization. By reducing costs, improving access, and preserving the human touch, the platform empowers organizations to deliver value-based care, aligning with industry trends toward AI-driven efficiency.
RadiantGraph helps healthcare organizations turn complex, fragmented data into meaningful member action within weeks, not years. Our Intelligent Personalization™ platform powers AI-personalized calls and emails to close care gaps, boost program adoption, and improve retention. Proven with major Blues and national plans, we've already helped organizations double conversion rates and cut direct mail costs by 48%.
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