Fisent Technologies, the leader in Applied GenAI Process Automation, achieved exceptional momentum in 2025, solidifying its position as the enterprise standard for converting unstructured content into automated, high-value outcomes. The company delivered 206% year-over-year total revenue growth and 365% growth in licensing revenue, driven by expanded deployments of Fisent BizAI across new and existing customers.
Quick Intel
Fisent's 2025 performance combined rapid scaling, strong market adoption, and operational efficiency, nearly doubling its global team while advancing product innovation. The company focused on transforming unstructured enterprise content—such as documents, emails, and forms—into automated outcomes that eliminate bottlenecks across operations, finance, customer service, sales, legal, and compliance.
"2025 was the year Applied GenAI Process Automation became an imperative," explains Adrian Murray, Founder and CEO of Fisent. "As compared to the challenges with testing and trialing AI agents today, our customers are in production with Fisent BizAI implementations operating at scale across many use cases. Unlike AI applications that simply process data, we are transforming unstructured enterprise content to eradicate bottlenecks and unlock valuable enterprise outcomes. And we're just getting started."
Customer deployments expanded significantly, with 90% of customers adding at least one new use case in production during 2025 and all existing customers identifying further opportunities for 2026. Notable wins included AEGIS London, CMG Financial, one of the world's largest wealth management firms, multiple prominent banks, and Westinghouse Electric for streamlining parts fulfillment in nuclear operations.
Product milestones strengthened Fisent's leadership in the category. The introduction of BizAI Studio provides self-service configuration and real-time performance visibility. BizAI Actions deliver specialized agentic capabilities to automate complex decisions, while a confidence rating system enables rigorous, auditable automation of expert-level tasks. Enhanced content processing, model evaluation, and the GenAI Efficacy Framework improved scalability and reliability. Fisent also completed comprehensive penetration testing and a 2025 SOC 2 Type 2 audit with an expanded scope to meet stringent requirements in regulated industries.
Industry recognition reinforced Fisent's position, including inclusion in the 2025 KMWorld 100 Companies that Matter Most in Knowledge Management and the KMWorld AI 100 list. The company won the LaunchPad "Impact Award" at PegaWorld 2025 and was featured in analyst reports from Deep Analysis, IDC, and Celent, as well as prominent publications such as Forbes, Fortune, ZDNET, FinTech Futures, Insurance Innovation Reporter, and Finextra.
Looking ahead to 2026, Fisent plans to capitalize on a robust pipeline of Fortune 500 prospects, many adopting BizAI as an enterprise-wide solution. By addressing the "last mile" of automation through precise handling of unstructured content and seamless integration with legacy systems, Fisent enables organizations to move from AI experimentation to full-scale production, unlocking tens of millions in business value.
About Fisent
Fisent turns unstructured enterprise content into automated outcomes. Fisent BizAI is a zero-retention agentic software solution that reliably understands and processes any content within complex enterprise workflows. By leveraging the power of GenAI models, Fisent's Applied GenAI Process Automation solution enables process automation of time-consuming repetitive tasks. It is production-proven with Fortune 500 customers including those in highly regulated industries such as banking, insurance, and wealth management.
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