EPAM Systems, Inc. has unveiled DIAL 3.0, the latest iteration of its open-source Generative AI (GenAI) platform. This release signifies EPAM's commitment to enabling enterprise-wide AI adoption through a modular, open-source framework. The platform aims to strike a balance between rapid innovation and crucial aspects like long-term control, interoperability, and responsible governance in AI deployments.
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As the AI ecosystem continues to evolve with rapid model advancements, industry consolidation, and increasing compliance demands, EPAM champions open-source platforms as a fundamental enabler. DIAL 3.0 embodies this philosophy, designed to help clients accelerate value delivery while mitigating vendor lock-in. It seeks to bridge commercial models with the flexibility and innovation inherent in open-source solutions.
"Many of our clients are at a strategic crossroads, whether to build in-house capabilities or commit to commercial GenAI platforms," said Arseny Gorokh, VP of AI Enablement and Growth at EPAM. "We believe the answer is a hybrid strategy that combines the structure of platform thinking with the flexibility of open source, enabling organizations to move faster. DIAL was built to make that strategy real."
Since its initial launch in 2023, DIAL has transitioned from an internal tool to a comprehensive framework utilized by global clients across diverse sectors, including financial services, healthcare, insurance, consumer packaged goods, and retail, to operationalize Generative AI. Version 3.0 introduces capabilities that not only support agentic workflows and data-native reasoning but also address critical structural challenges associated with deploying AI at scale in production environments across various business functions. The platform also facilitates new methods for working with structured and unstructured data using AI and promotes enterprise-wide collaboration.
"We've engineered DIAL to help organizations translate domain knowledge into deployable logic across use cases, departments and geographies," said Ilya Gorelik, VP and Head of DIALX at EPAM. "Whether you're a compliance analyst, clinical researcher or operations lead, DIAL provides the infrastructure to develop, monitor and iterate AI systems with precision."
Altera Digital Health, an early adopter of DIAL, highlights the ongoing value of EPAM's commitment to open-source innovation.
"When we first started using DIAL, our goal was straightforward: improve efficiency in our operations," said Dr. Bob Taylor, Chief Product Strategist at Altera Digital Health. "What really convinced us about EPAM's approach is the continued evolution of DIAL and their clear commitment to keeping the platform open and transparent. This has given us confidence and trust as we scale our AI solutions."
EPAM's release of DIAL 3.0 underscores its dedication to providing enterprises with robust, flexible, and scalable AI solutions. By embracing an open-source, modular design, the platform empowers organizations to navigate the complexities of AI adoption, foster innovation, and maintain control over their AI initiatives, ultimately driving efficiency and strategic advantage across diverse industries.
Since 1993, EPAM Systems, Inc. has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients' transformation challenges by focusing EPAM Continuum's integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients' time to market and drive greater value from their innovations and digital investments.
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