Home
News
Tech Grid
Data & Analytics
Data Processing Data Management Analytics Data Infrastructure Data Integration & ETL Data Governance & Quality Business Intelligence DataOps Data Lakes & Warehouses Data Quality Data Engineering Big Data
Enterprise Tech
Digital Transformation Enterprise Solutions Collaboration & Communication Low-Code/No-Code Automation IT Compliance & Governance Innovation Enterprise AI Data Management HR
Cybersecurity
Risk & Compliance Data Security Identity & Access Management Application Security Threat Detection & Incident Response Threat Intelligence AI Cloud Security Network Security Endpoint Security Edge AI
AI
Ethical AI Agentic AI Enterprise AI AI Assistants Innovation Generative AI Computer Vision Deep Learning Machine Learning Robotics & Automation LLMs Document Intelligence Business Intelligence Low-Code/No-Code Edge AI Automation NLP AI Cloud
Cloud
Cloud AI Cloud Migration Cloud Security Cloud Native Hybrid & Multicloud Cloud Architecture Edge Computing
IT & Networking
IT Automation Network Monitoring & Management IT Support & Service Management IT Infrastructure & Ops IT Compliance & Governance Hardware & Devices Virtualization End-User Computing Storage & Backup
Human Resource Technology Agentic AI Robotics & Automation Innovation Enterprise AI AI Assistants Enterprise Solutions Generative AI Regulatory & Compliance Network Security Collaboration & Communication Business Intelligence Leadership Artificial Intelligence Cloud
Finance
Insurance Investment Banking Financial Services Security Payments & Wallets Decentralized Finance Blockchain Cryptocurrency
HR
Talent Acquisition Workforce Management AI HCM HR Cloud Learning & Development Payroll & Benefits HR Analytics HR Automation Employee Experience Employee Wellness
Marketing
AI Customer Engagement Advertising Email Marketing CRM Customer Experience Data Management Sales Content Management Marketing Automation Digital Marketing Supply Chain Management Communications Business Intelligence Digital Experience SEO/SEM Digital Transformation Marketing Cloud Content Marketing E-commerce
Consumer Tech
Smart Home Technology Home Appliances Consumer Health AI
Interviews
Anecdotes
Think Stack
Press Releases
Articles
Tech Events 2025
  • Generative AI

Concentrix iX Hello Wins 2025 AI Breakthrough Award


Concentrix iX Hello Wins 2025 AI Breakthrough Award
  • by: Source Logo
  • |
  • June 30, 2025

Concentrix Corporation has been recognized as the winner of the Intelligent Personal Assistant of the Year award in the 8th annual AI Breakthrough Awards for its innovative iX Hello application. This AI-powered solution enables organizations to deploy customizable, multimodal virtual assistants that enhance customer and employee experiences. With seamless integration and rapid deployment, iX Hello is transforming enterprise productivity and customer engagement.

Quick Intel

  • Concentrix iX Hello wins 2025 AI Breakthrough Award for Intelligent Personal Assistant.

  • Offers customizable GenAI-powered virtual AI assistants for enterprises.

  • Supports customer and employee interactions with no-code setup and fast deployment.

  • Integrates with Salesforce, Microsoft, and hybrid cloud environments.

  • Enhances productivity and customer engagement through adaptive, intuitive AI.

  • Recognized among 5,000+ global nominations in AI Breakthrough Awards.

iX Hello: Customizable AI for Enterprises

The Concentrix iX Hello application leverages generative AI to deliver highly customizable virtual assistants that cater to diverse enterprise needs, such as Customer AI Assistants and Employee AI Assistants. These assistants are multimodal, intuitive, and designed to integrate seamlessly with enterprise systems like Salesforce and Microsoft. With a no-code setup, iX Hello enables rapid deployment across organizations, often within days, making it a versatile tool for businesses seeking to enhance efficiency and engagement.

Boosting Productivity and Customer Impact

The iX Hello application empowers customer-facing teams to deliver exceptional interactions at scale. “Efficiency is about more than workflows and processes - it’s really about customer impact. And breakthrough solutions like iX Hello don't merely respond, they continuously learn and adapt,” said Steve Johansson, managing director, AI Breakthrough. By supporting hybrid cloud environments, iX Hello ensures secure and flexible deployment, allowing organizations to modernize customer engagement while boosting employee productivity.

Industry Recognition for Innovation

Concentrix’s commitment to AI-driven solutions is reflected in this prestigious award. “Receiving the AI Breakthrough award affirms our belief that the future of enterprise productivity lies in intelligent assistance,” said Ryan Peterson, Executive Vice President and Chief Product Officer at Concentrix. “It's a reflection of what we know to be true – AI technologies such as iX Hello have the power to boost employee efficiency and modernize customer engagement with overall better outcomes.” The solution’s ability to set new industry standards underscores its impact on organizational efficiency.

Global Acclaim in AI Excellence

The AI Breakthrough Awards, attracting over 5,000 nominations from 20 countries, celebrate the most innovative AI solutions worldwide. iX Hello’s recognition as Intelligent Personal Assistant of the Year highlights its role in advancing enterprise AI applications. By offering intuitive, adaptive assistants, Concentrix is redefining how businesses leverage AI to enhance customer and employee experiences.

Concentrix iX Hello represents a significant advancement in intelligent personal assistants, delivering scalable, AI-driven solutions that drive efficiency and engagement. This award reinforces Concentrix’s leadership in the AI landscape, paving the way for smarter, more impactful enterprise interactions.

 

About AI Breakthrough

Part of Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, the AI Breakthrough Awards program is devoted to honoring excellence in Artificial Intelligence technologies, services, companies and products. The AI Breakthrough Awards provide public recognition for the achievements of AI companies and products in categories including Generative AI, Machine Learning, AI Platforms, Robotics, Business Intelligence, AI Hardware, Computer Vision and more.

About Concentrix: Powering a World That Works

Concentrix Corporation (NASDAQ: CNXC), a Fortune 500® company, is the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. Delivering outcomes unimagined across every major vertical in 70+ markets. Virtually everywhere.

News Disclaimer
  • Share