AutoRaptor, an AI-powered CRM provider dedicated to independent automotive dealerships, has announced the launch of its AI Voice Agent. This conversational AI solution is designed to handle inbound calls, qualify potential buyers, capture lead data, and book appointments automatically. By providing a 24/7 responsive interface, the platform aims to address a common industry challenge: revenue loss resulting from unanswered or mishandled calls during peak hours or after-hours.
AI Voice Agent automates inbound call handling, lead qualification, and appointment booking.
The system captures vehicle interest, financing needs, and trade-in status directly into the CRM.
Automated filtering identifies and removes spam, wrong numbers, and vendor calls.
Multi-lingual support is included to assist dealerships serving diverse communities.
Integration with the existing AI Sales Assistant (AISA) ensures seamless follow-up via email and SMS.
The tool operates 24/7, capturing leads even when the dealership is closed or busy.
The AI Voice Agent acts as a virtual receptionist that immediately identifies a caller's intent, whether it is a sales inquiry, a general question, or a non-sales contact. For individuals with sales intent, the agent conducts a qualifying interview, gathering critical data points such as the buyer’s vehicle of interest, financing requirements, and preferred contact methods. All collected information is logged directly into the AutoRaptor CRM as a new lead, ensuring that sales teams have actionable data ready for follow-up.
"Independent dealers lose deals every day not because they don't have the right inventory, but because no one picked up the phone. Our AI Voice Agent fixes that, and it does it in a way that feels natural to the buyer and seamless to the dealership." — Jami Riberio, Chief of Staff at AutoRaptor
Dealerships can configure the AI Voice Agent to answer specific questions regarding vehicle availability, hours of operation, and location. The agent is also capable of addressing more complex inquiries related to pricing, warranties, and the differences between leasing and buying. Dealers maintain control over the agent's voice, tone, and behavior through the AutoRaptor interface without requiring technical expertise. This customization ensures the AI reflects the specific promotional details, rebates, and financing specials unique to each lot.
The rollout is structured to prioritize after-hours call capture initially, providing a safety net for dealerships when staff are off the clock. Future updates are expected to include live handoffs to sales teams and the ability for the agent to send finance applications or trade-in links via SMS during a live conversation.
The AI Voice Agent is designed to function as the "front door" of a broader, connected sales ecosystem. By working in tandem with the AI Sales Assistant (AISA), the platform ensures that the conversation continues across multiple channels. Once a voice call ends, the system can automatically transition the lead to an email or SMS workflow, preventing follow-up gaps.
As the technology evolves, AutoRaptor plans to transition the agent into a proactive tool capable of following up on missed appointments and re-engaging older contacts. This comprehensive approach to automation allows independent dealers to scale their communication efforts and maintain a professional presence regardless of their physical staffing levels.
About AutoRaptor
AutoRaptor is an AI-powered automotive CRM built exclusively for independent dealerships. Designed to help dealers capture more leads, follow up faster, and close more deals, AutoRaptor combines intelligent automation with an intuitive interface that sales teams actually use. Trusted by thousands of independent dealers across the United States, AutoRaptor is the automotive CRM that works as hard as the people behind the lot.
