Zensar Technologies has announced the launch of Quality Intelligence as a dedicated service line, marking a significant evolution from traditional quality engineering and testing to a predictive, AI-driven, and business outcome-focused quality model. The service combines advisory services, agentic automation, specialized quality engineering, and AI assurance capabilities.
Zensar launches Quality Intelligence as dedicated service line for AI-driven quality.
Built on ZenseAI.QI platform with ZenseAI.AssureAI for AI system validation.
Delivers over 90% release success rates and 90% defect removal efficiency.
Achieves 100% regression automation coverage and 28% cycle time reduction.
Provides up to 60% effort savings and 90% reduction in re-run effort.
Part of growing ZenseAI portfolio with zero-lock-in approach.
As enterprises accelerate AI adoption, autonomous software development, and continuous delivery, traditional testing approaches are struggling to keep pace with increasing complexity and risk. Built on Zensar's ZenseAI.QI platform and complemented by ZenseAI.AssureAI, the new service line helps organizations transform quality from a release checkpoint into an intelligent business enabler that predicts risks, improves release confidence, and aligns quality outcomes with business goals. The Quality Intelligence service line combines advisory services, agentic automation, specialized quality engineering, and AI assurance capabilities to help enterprises accelerate software delivery while strengthening reliability, performance, security, and compliance.
Client engagements leveraging Zensar's Quality Intelligence approach have delivered over 90% release success rates, more than 90% defect removal efficiency, 100% regression automation coverage, 28% cycle time reduction, up to 60% effort savings, and 90% reduction in re-run effort. Through ZenseAI.QI, organizations can leverage AI-driven test design, self-healing automation, intelligent test data management, continuous testing, and predictive quality insights. ZenseAI.AssureAI helps validate AI systems for reliability, accuracy, bias, safety, and performance before deployment, enabling enterprises to build and scale trusted AI with confidence.
"Quality is no longer just about validating software before release. In an AI-driven world, organizations need the ability to predict risks, assure outcomes, and continuously improve customer experiences. With Quality Intelligence, we are helping clients transform quality into a strategic business capability that accelerates innovation while improving resilience, trust, and measurable business impact," said Manish Tandon, Chief Executive Officer and Managing Director, Zensar Technologies.
"Enterprise quality is at an inflection point. As software ecosystems become increasingly intelligent and autonomous, quality must evolve beyond traditional testing. By combining AI-powered automation, assurance capabilities, engineering expertise, and deep industry knowledge, we help clients move from defect detection to predictive quality management and outcome-driven delivery," said Vijayasimha Alilughatta, Chief Operating Officer, Zensar Technologies.
About Zensar Technologies
Zensar Technologies Ltd., headquartered in Pune, India, is a leading experience, engineering, and engagement technology solutions company and part of the RPG Group. Zensar partners with global enterprises across banking and financial services, insurance, healthcare and life sciences, manufacturing, and technology, media, and telecommunications to architect and engineer digital transformation.
