Zapier announced a major expansion of its enterprise governance capabilities, giving IT and security teams a unified policy layer that covers every surface where AI runs: no-code workflows, AI agents, MCP-connected AI assistants like Claude and ChatGPT, and SDK-built applications. A new Zapier report surveying 200 enterprise executives found 93% say AI initiatives in their organizations fail to reach production at least occasionally due to governance constraints.
Quick Intel
93% of enterprise executives say AI initiatives fail to reach production due to governance constraints.
94% agree governance must shift from static policies to continuously operating systems.
New governance controls include App Access Controls, Action Restrictions, and Managed App Connections.
Bring Your Own Model support starting with AWS Bedrock.
Log Streaming to Datadog, Splunk, or existing SIEM.
Zapier Agents now generally available with Enterprise MCP support.
Before, governance was designed for a world where only a few people built things, in a few controlled places. That world is gone. Today's announcement is built for the one that replaced it. "Building has gotten very easy, very fast. And for most organizations, new ideas are already outrunning the guardrails around them," said Wade Foster, Co-founder and CEO of Zapier. "If building is everywhere, governance has to be everywhere too."
Admins, department leads, and IT can set the rules for specific teams, workflows, and agents:
App Access Controls: Decide which apps your team can access. Allow or block by workspace, team, or user, enforced across the Editor, Agents, and MCP.
Action Restrictions: Control what they can do inside each app. A sales rep can read and update contacts in HubSpot, but never delete them.
Managed App Connections + Domain Restrictions: Manage how team members connect to apps in your account with company-owned connections.
Bring Your Own Model (BYOM): Know exactly where company data is being processed. Route Zapier's Agents and knowledge processing through your own infrastructure, starting with AWS Bedrock.
Workspaces (GA end of Q2): Give each team their own environment with the apps, connections, and policies they need.
Log Streaming and Asset History: Stream in real time to Datadog, Splunk, or your existing SIEM.
Zapier Agents are now generally available, with Enterprise MCP support. Your teams can use agents and connect to your systems with the same controls that already govern the rest of Zapier. Zapier SDK is now in open beta, allowing connection to every app, every workflow, and Zapier's full catalog from any environment, governed by your policies.
About Zapier
Zapier is an AI orchestration platform that connects more than 9,000 apps to help companies automate workflows and improve productivity. Since 2012, millions of users have trusted Zapier to automate everything from lead routing and data synchronization to customer conversations, all without writing code. From startups to Fortune 500 companies, organizations worldwide trust Zapier to accelerate growth through intelligent automation.
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