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Xurrent has appointed Brian Wenngatz as its new Chief Executive Officer to lead the global expansion of its AI-powered ITxM (IT Experience Management) platform. Wenngatz, former CEO of Sentera, brings expertise in scaling enterprise software and AI firms, aiming to accelerate Xurrent's mission of unifying IT service management with incident response to help organizations solve root causes, not just close tickets.
Xurrent appoints Brian Wenngatz as CEO to lead global expansion.
Wenngatz was previously CEO of Sentera, acquired by John Deere.
The company's ITxM platform unifies service desk and incident management.
Former CEO Kevin McGibben transitions to Executive Chairman.
Xurrent is seeing record adoption by hundreds of leading organizations.
The leadership shift follows a foundation built via strategic acquisitions and innovation.
Xurrent is positioning itself at the forefront of the emerging ITxM category, which seeks to break down the traditional silos between IT service management (ITSM) and incident response. The platform uses AI to help corporate IT teams and managed service providers (MSPs) move beyond reactive ticket-closing to proactively identifying and addressing the root causes of operational issues, thereby transforming business reliability and service experience.
The CEO appointment marks a planned leadership transition as Xurrent enters its next phase of scaling. Kevin McGibben, the former CEO who led the company through its foundational years and a series of strategic acquisitions, moves to the role of Executive Chairman to focus on long-term strategy. This structure is designed to combine Wenngatz's operational scaling expertise with McGibben's deep institutional knowledge and vision.
Wenngatz joins Xurrent at a time of strong platform adoption and growing enterprise momentum. The company has built its ITxM platform through a combination of organic innovation and acquisitions, establishing a product that is now used by hundreds of organizations. Wenngatz's track record in guiding high-growth, transformative companies will be applied to accelerate this adoption curve and expand Xurrent's global footprint.
"Xurrent has built an incredible foundation, proving that when you unify service desk operations and incident response management, you don't just close tickets – you transform the business," said Wenngatz. This leadership change signals the company's readiness to scale its vision of intelligent, unified IT operations management.
About Xurrent
Xurrent™ is the AI-powered service and operations management platform helping modern enterprises reach new levels of productivity and performance. Built for today's digital landscape, Xurrent unifies workflows, dismantles silos, and drives intelligent collaboration across teams. Prioritizing meaningful impact over operational complexity, Xurrent gives service leaders the clarity and tools to solve problems faster and improve how work gets done. Headquartered in Santa Barbara, California, Xurrent supports forward-thinking enterprises around the world.
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