WRITER, the enterprise AI agent platform trusted by Fortune 500 companies globally, today announced event-based triggers for WRITER Agent, enabling enterprises to automate complex workflows across their entire technology stack without manual initiation. Combined with new enterprise connectors including Adobe Experience Manager and enhanced governance controls, the release further establishes WRITER as the leading platform for agentic work at enterprise scale.
Event-based triggers across Gmail, Gong, Google Calendar, Google Drive, Microsoft SharePoint, and Slack.
New Adobe Experience Manager connector for direct read/write access to pages, fragments, and digital assets.
Datadog Logs Plugin forwards every LLM request/response as structured log events.
Bring-Your-Own Encryption Key through AWS, Azure, or GCP KMS integration.
Connector Profiles allow multiple versions with different permissions per team.
WRITER Agent Profiles with capability toggles and pre-configured Knowledge Graphs per team.
While generic AI assistants require users to manually start every interaction, WRITER's event-based triggers allow AI agents to listen for real-world business signals and autonomously execute multi-step workflows across systems. WRITER Agent now responds to triggers across Gmail, Gong, Google Calendar, Google Drive, Microsoft SharePoint, Slack, and more—automatically initiating research, generating deliverables, updating systems, and orchestrating handoffs with the governance controls IT teams require. Event-based triggers represent a fundamental shift in how enterprises deploy AI agents. Instead of employees initiating every workflow, the platform recognizes the moments that matter and acts autonomously. When your sales call ends, when your content deadline approaches, when your customer sends feedback — WRITER Agent is already moving. That's the difference between an AI assistant and an AI teammate that understands your operations.
WRITER's new Adobe Experience Manager connector gives marketing teams direct read/write access to pages, fragments, and digital assets in Adobe's enterprise content management system, closing the gap between AI-generated content and published, brand-compliant output. Combined with the new Google Drive connector, WRITER Agent can now autonomously operate across the folders, documents, and publishing systems that marketing, research, and creative teams use daily. With Adobe Experience Manager joining dozens of connectors, WRITER closes the last mile between AI-generated content and published, brand compliant output. Marketing teams can now go from brief to published assets without leaving their AI workflow.
As AI agents work autonomously across external systems—triggered by events in third-party enterprise tools—IT teams need visibility and control over what those agents are doing in third-party environments. WRITER introduced an extended suite of new administrative controls specifically designed to manage autonomous agents working outside the organization's direct infrastructure. New capabilities include Connector Profiles for configuring multiple versions of the same connector with different permissions and access scopes per team; WRITER Agent Profiles for deploying customized versions with capability toggles, pre-configured Knowledge Graphs, and security settings per team; AI Studio Observability for auditable event tracking of every agent interaction; Datadog Logs Plugin for forwarding LLM requests/responses as structured log events; and Bring-Your-Own Encryption Key for customer-held control over data encryption, deletion, and access through AWS, Azure, or GCP KMS integration.
About WRITER
WRITER is the enterprise AI agent platform trusted by Fortune 500 companies globally. Built for high-stakes enterprise environments, WRITER gives marketing, sales, and business teams powerful AI teammates that can plan, execute, and scale on-brand work across company systems, with rich organizational context encoded directly in every output. WRITER offers IT teams full governance and granular control, while business teams gain the intuitive tools and support to drive efficiency, capacity, and revenue growth at unprecedented speed and scale. Founded in 2020, WRITER is delivering unmatched ROI for hundreds of customers and is backed by investors including Insight Partners, ICONIQ, Radical Ventures, Premji Invest, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Accenture, Citi Ventures, IBM Ventures, WndrCo, and others.
