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Enterprise artificial intelligence is evolving from a content generation tool into an active partner that executes complex workflows. WRITER, a leader in enterprise-grade AI, has announced a major platform expansion with the launch of the WRITER Agent. This new suite of capabilities, including Playbooks, Routines, Connectors, and Personality, is designed to empower every employee to design, automate, and scale their unique work processes, taking action across critical business systems while ensuring brand compliance and precision.
WRITER has launched a new AI Agent experience to automate complex enterprise workflows.
Key features include Playbooks for repeatable workflows and Routines for scheduling them.
Connectors integrate the AI with third-party systems like Slack, HubSpot, and Snowflake.
The Agent is powered by WRITER's proprietary Palmyra X5 large language model (LLM).
It allows employees to automate tasks from generating reports to updating campaigns.
The platform aims to transform individual productivity into organizational-wide impact.
The WRITER Agent unifies the company's previous autonomous "Action Agent" and "Ask WRITER" chatbot into one intuitive interface. This provides users with a single point of access for everything from asking simple questions to generating complex, data-driven deliverables like documents, presentations, and dashboards. Underpinning this experience is Palmyra X5, WRITER's proprietary LLM, which is built to deliver the accuracy, security, and performance required for enterprise agentic use cases. “We’re delivering an agent interface that is both incredibly powerful and radically simple to transform individual productivity into organizational impact,” said WRITER CEO & Co-founder May Habib.
The new agent experience is built around a suite of powerful features designed for enterprise scale and complexity. Playbooks allow users to codify frequently used workflows into shareable, repeatable artifacts that can be deployed directly from the chat window. Routines enable these Playbooks to be scheduled to run automatically, putting complex knowledge work on autopilot. Furthermore, Connectors allow the Agent to retrieve information and take action across essential business applications like Google Workspace, Microsoft 365, Slack, Asana, and Databricks through a single natural language request.
A critical differentiator for the WRITER Agent in an enterprise context is its focus on compliance and customization. The Personality feature allows users and teams to customize the Agent's voice profile, ensuring that all generated content reflects a specific tone and style at the individual, team, or company level. This works in tandem with global brand controls that enforce terminology and guidelines. For IT administrators, new controls provide granular visibility and management over the Agent's capabilities, data access, and connector permissions, ensuring security and compliance are maintained across the organization.
The introduction of the WRITER Agent signifies a shift towards AI that actively executes work rather than just assisting with it. By empowering operational experts in every department to build and scale their own automated workflows, WRITER is positioning itself as a platform for enterprise-wide innovation and efficiency. “WRITER Agent isn’t just another AI tool, it’s the monumental leap we’ve been promised,” said Karen Rodriguez, Senior Content Marketing Manager at customer New American Funding. “It’s the shift from AI that tells you how to do something to AI that does it for you.”
About WRITER
WRITER is where the world’s leading enterprises orchestrate AI-powered work. With WRITER’s end-to-end platform, teams can build, activate, and supervise AI agents that are grounded in their company’s data and fueled by WRITER’s enterprise-grade LLMs. From faster product launches to deeper financial research to better clinical trials, companies are quickly transforming their most important business processes for the AI era in partnership with WRITER. Founded in 2020, WRITER delivers unmatched ROI for hundreds of customers like Accenture, Marriott, Uber, and Vanguard and is backed by investors including Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, WndrCo, and others.
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