Workato, a leader in agentic orchestration, has launched a fleet of production-grade AI agents, known as Genies, at its WOW 2025 conference. These enterprise-ready agents are transforming business operations by automating critical functions like sales, HR, and compliance. Built on the Workato ONE platform, Genies integrate seamlessly with enterprise systems, delivering measurable outcomes and enabling businesses to shift from AI experimentation to real-world execution.
Workato Genies automate key business functions like sales, HR, and IT.
Built on Workato ONE, Genies integrate with enterprise systems securely.
Sales Genies streamline quoting and boost revenue operations efficiency.
Support and HR Genies enhance customer and employee experiences.
Security Genies ensure compliance and reduce manual audit overhead.
Workato GO provides unified oversight for enterprise AI orchestration.
Workato’s Genies redefine enterprise automation by acting as intelligent coworkers, not just assistive copilots. Designed for specific roles, these AI agents are embedded with key performance indicators (KPIs) and integrate across enterprise systems to deliver measurable results. “The enterprise has been stuck in pilot mode, tinkering with copilots and waiting for AI to mature,” said Vijay Tella, co-founder and CEO of Workato. “That era is over. Workato Genies are built to deliver results. They act as true coworkers, operating at scale across the business and driving measurable impact today.” With over 100 internal workflows already replaced by Genies, Workato demonstrates their scalability across sales, support, IT, marketing, HR, and security functions.
Workato’s Genies are tailored to specific business needs, enhancing efficiency and outcomes. Sales Genies streamline quoting and optimize revenue operations, enabling faster deal closures. Support Genies resolve tickets quickly, deflect common issues, and improve customer satisfaction across channels. IT Genies automate service requests and proactively eliminate recurring issues, reducing operational friction. Marketing and SDR Genies personalize outreach and forecast performance, while HR and Recruiting Genies accelerate hiring and onboarding processes. Security Genies strengthen compliance and streamline audits by monitoring systems and enforcing governance. “These Genies operate with a clear purpose,” said Bhagat Nainani, Chief Product Officer at Workato. “They take on real work, run at enterprise scale, and deliver measurable results across critical functions.”
The Workato ONE platform powers Genies with deep integration across applications, data, and workflows, ensuring rapid deployment and siloed-free operations. Deployed through Workato GO, the intelligent control center, Genies offer unified oversight, allowing leaders to monitor performance and maintain control. Built-in governance, explainability, and enterprise-grade security, including hourly-rotating encryption keys, ensure safe and trusted execution. This robust infrastructure supports Workato’s vision of an agentic enterprise, where AI agents empower every role to operate at peak performance.
Workato transforms technology complexity into business opportunity. As the leading agentic orchestration company, Workato empowers enterprises to connect and unify data, processes, applications, and experiences. Its AI-driven platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by more than 12,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world.
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