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Wildix, a global leader in AI-powered business solutions, has launched Revenue Intelligence, a transformative new platform that redefines revenue operations. By integrating advanced agentic AI directly into sales communication workflows, the solution delivers 100% visibility into every customer interaction, automated custom dashboards, and real-time insights through natural language queries.
Wildix, a global leader in AI-powered business solutions, has launched Revenue Intelligence. This new platform transforms revenue operations by integrating advanced agentic AI directly into sales communication workflows, giving organizations complete visibility and real-time insights from every customer interaction.
Revenue Intelligence creates a single source of truth for the entire revenue operation. It analyzes thousands of monthly calls and chats that traditionally leave valuable intelligence buried, converting raw communication data into structured business outcomes that drive smarter decision-making.
Users can now query their entire database of calls, meetings, and chats using natural language. Simple questions such as “What were the top three objections raised this week?” or “Summarise all follow-up tasks from today’s meetings” deliver instant, high-level intelligence across the organization.
Revenue Intelligence removes technical barriers by allowing managers to build complex custom dashboards through simple prompts. Requests like “Create a dashboard for quality monitoring and talk-to-listen ratios” instantly generate tailored visualizations of key performance indicators.
The platform ensures 100% coverage by capturing metadata from unrecorded interactions and providing full transcripts with AI analysis for recorded ones. This eliminates blind spots and enables accurate activity tracking throughout the entire sales process.
Revenue Intelligence is built for teams where communication directly drives revenue, including enterprise sales, service teams, customer success departments, and field-based advisors. The solution maintains persistent context across the customer journey from initial contact to deal closure.
"Revenue Intelligence is not just a reporting tool; it is the brain of the sales organisation," said Dimitri Osler, co-founder and CIO, Wildix. "We have built a system that doesn't just show you what happened, but actively helps you decide what to do next. By combining total visibility with natural language AI, we are removing the technical barriers that previously kept managers from truly understanding their team’s performance."
"The launch of Revenue Intelligence is a game-changer for our customers," said Michael Bubernack, Co-CEO of ET&T. "It moves beyond traditional reporting into a proactive tool that our clients can use to coach their teams and close deals faster. Being able to query conversation data as if you’re talking to a colleague changes the dynamic of how we manage sales performance entirely."
Revenue Intelligence is currently rolling out to Wildix internal teams and will soon be available to the global partner network and customers.
About Wildix
Wildix is a global UCaaS provider dedicated to redefining business communication. With a suite of AI‑driven tools and a steadfast channel-first philosophy, Wildix empowers partners to deliver secure, scalable, and outcome-focused solutions across industries. Recognised for four consecutive years in Gartner’s Magic Quadrant for UCaaS, Wildix continues to help organisations streamline workflows, strengthen customer engagement, and unlock new growth in an increasingly digital world.
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