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Vonage Named CPaaS Leader for Fifth Time by Frost & Sullivan


Vonage Named CPaaS Leader for Fifth Time by Frost & Sullivan
  • by: Business Wire
  • |
  • April 9, 2026

Vonage has been recognized as a Leader in the Frost & Sullivan CPaaS Radar for the fifth time and APAC CPaaS Company of the Year for the sixth consecutive year, highlighting its AI-powered innovations and network-powered solutions.

Quick Intel

  • Vonage earns Leader position in the Frost & Sullivan CPaaS Radar for the fifth time.
  • The company is also named APAC CPaaS Company of the Year by Frost & Sullivan for the sixth consecutive year.
  • Recognition highlights Vonage’s innovation in AI-powered tools, branded calling, and network-powered solutions for fraud prevention.
  • Vonage Network APIs enable advanced capabilities including location services, silent authentication, and SIM swap detection.
  • Developer tools such as Bring Your Own AI (BYOAI) connectors and sandbox environments accelerate time-to-value.
  • Vonage Video APIs feature AI-enhanced capabilities like live captions, transcription, translation, and content moderation.

Vonage, part of Ericsson, has received dual recognition from Frost & Sullivan for its leadership in the Communications Platform as a Service (CPaaS) market. The company has been positioned as a Leader in the latest Frost & Sullivan CPaaS Radar and awarded APAC CPaaS Company of the Year for the sixth consecutive year.

Continued Leadership in CPaaS Innovation

This marks the fifth time Vonage has been recognized as a Leader in the annual CPaaS Radar report. The recognition underscores Vonage’s strong innovation in AI-powered tools, branded calling, and network-powered solutions designed for fraud prevention and detection. The APAC CPaaS Company of the Year award further celebrates Vonage’s consistent ability to address evolving customer needs and strengthen its market position.

Network-Powered Solutions and Developer Enablement

Vonage Network APIs provide enterprises with advanced capabilities such as location services, silent authentication, SIM swap detection, and quality on demand. These solutions allow organizations to transform their technology stacks and unlock new levels of operational efficiency by tapping into previously untapped network intelligence. Developer-friendly tools, including Bring Your Own AI (BYOAI) connectors and sandbox environments, help streamline onboarding and accelerate development of new enterprise use cases.

Enhanced Video APIs with AI Capabilities

The report also recognizes Vonage Video APIs, which incorporate AI-enhanced features including live captions, transcription, translation, and content moderation. These capabilities support secure and tailored solutions across industries such as telehealth, education, and retail.

“Vonage’s placement as a Leader on the Frost Radar™ and its recognition as the APAC CPaaS Company of the Year reflect its strengths in delivering technology solutions that serve developers and enterprises across a global client base,” said Krishna Baidya, Senior Industry Director, Frost & Sullivan. “With its deep innovation leadership, robust global execution, and the strategic advantage of being part of Ericsson, Vonage continues to shape the market through programmable mobile network APIs and AI-native intelligence.”

“These recognitions from Frost & Sullivan are a testament to our commitment to deliver scalable, AI-enhanced solutions that meet the evolving needs of enterprises,” said Christophe Van de Weyer, President and Head of Business Unit API, Vonage. “By exposing advanced network capabilities intelligence through network powered solutions - such as location services, silent authentication, and SIM swap detection - our APIs empower developers and enterprises. Our network powered solutions enable greater automation, strengthen security, and drive customer engagement, delivering measurable business outcomes and unlocking new value.”

This latest recognition reinforces Vonage’s position as a leading provider of innovative, AI-driven CPaaS solutions that help enterprises and developers build the next generation of digital communications experiences.

About Vonage

Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead in the next era of digital transformation. Its AI-powered platforms and tools enable new value creation and innovative customer experiences across mobile networks and the cloud. The company's technology portfolio includes Network APIs, CPaaS, CCaaS, and UCaaS solutions. Trusted by enterprises across industries and embraced by developers around the world, Vonage is committed to reimagining every digital interaction.

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