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Upland Software has launched the new Upland BA Insight Platform, a strategic investment in AI-powered enterprise search. The platform delivers more connected, contextual, and actionable search experiences by integrating capabilities like Knowledge Graphs, Agentic Retrieval-Augmented Generation (RAG), and Amazon Q Business, enabling complex organizations to adopt smarter search without disruptive system overhauls.
Upland launches the new BA Insight Platform for AI-powered enterprise search.
It integrates Knowledge Graphs for contextual insights and relationship mapping.
Features Agentic RAG for accurate, conversational AI answers to complex questions.
Includes native integration with Amazon Q Business for generative actions.
The platform supports both traditional and next-generation AI search experiences.
It focuses on security, intelligence, and managing complexity across data connectors.
The BA Insight Platform is designed to tackle the challenge of fragmented information in complex enterprises. By incorporating Knowledge Graphs, it maps relationships across diverse datasets to deliver deeper, more contextualized insights. This, combined with Agentic RAG, allows users to ask complex questions through conversational interfaces and receive accurate answers synthesized from organizational content, moving beyond simple keyword matching.
A core tenet of the platform is enabling AI readiness without requiring costly, wholesale system replacements. The native integration with Amazon Q Business exemplifies this, allowing users to leverage a generative AI assistant to perform actions and gain insights across all connected content sources securely. This collaboration with AWS ensures scalable, secure deployment, helping organizations accelerate their AI journey using existing infrastructure.
The platform's differentiation lies in its sophisticated management layer. Beyond simply connecting to various data sources via connectors, BA Insight focuses on the intelligence, security, and complexity management wrapped around those connections. This ensures unified search performance without degradation while maintaining strict content security and governance, a critical requirement for enterprise adoption of AI-driven search tools.
The launch reinforces Upland's position in AI-powered knowledge management. "We're driving the future of search experiences and AI readiness without requiring disruptive, costly system overhauls," said Dan Doman, Chief Operating and Product Officer at Upland Software. The platform is available in the AWS Marketplace, providing a path for enterprises to unify traditional and AI search capabilities.
About Upland Software
Upland Software is a leader in AI-powered knowledge and content management software. Our solutions help enterprises unlock critical knowledge, automate content workflows, and drive measurable ROI—enhancing customer and employee experiences while supporting regulatory compliance. More than 1,100 enterprise customers rely on Upland to solve complex challenges and provide a trusted path for AI adoption.
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