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UKG, a leading provider of AI-first HR, payroll, and workforce management solutions, has appointed Jim Joudrey as Chief Technology Officer (CTO). With over 20 years of experience at tech giants like Amazon and Salesforce, Joudrey will lead UKG’s global engineering and cloud organization of more than 4,000 professionals, driving innovation and operational excellence. This strategic appointment aligns with UKG’s mission to enhance workforce productivity and employee experiences through advanced AI and SaaS technologies.
UKG appoints Jim Joudrey as CTO to lead its 4,000+ engineering and cloud team.
Joudrey brings 20+ years of experience from Amazon and Salesforce to UKG.
Focuses on AI-first innovation, SaaS transformation, and operational excellence.
Previously led digital ecommerce at Amazon and Tableau’s cloud migration at Salesforce.
Aims to enhance UKG’s platform for 80,000+ organizations, including Fortune 1000 firms.
Succeeds Sri Srinivasan, interim CTO since 2023, reporting to CEO Jennifer Morgan.
Jim Joudrey joins UKG with a robust background in scaling complex technology platforms. Most recently, he served as Vice President of Digital Acceleration at Amazon, overseeing digital ecommerce for over 40 businesses, including Prime, Prime Video, Audible, and more. Prior to that, as SVP of Analytics Cloud Engineering at Salesforce post-Tableau acquisition, he drove the cloud migration initiative. Joudrey also spent a decade at Amazon in roles spanning financial systems, marketplace services, and AWS Infrastructure, leading teams in labor management, data center automation, and security. His expertise positions him to advance UKG’s technology vision.
As CTO, Joudrey will shape UKG’s AI-first platform, enabling smarter decision-making for over 80,000 organizations across 150 countries. “Jim is a transformational technology leader with a track record of turning bold ideas into products that deliver results for customers,” said Jennifer Morgan, CEO of UKG. “He joins UKG at a perfect time as we begin the next chapter of our technology story. With his deep expertise, we’ll accelerate innovation and create even greater opportunities for our customers to better understand their workforce and orchestrate how work gets done — driving deeper engagement with their employees and resulting in better experiences, higher productivity, and stronger outcomes.”
Joudrey’s leadership will focus on delivering industry-defining user experiences through UKG’s HR, payroll, and workforce management solutions. “UKG is on a remarkable trajectory, with the platform, workforce insights, and AI-first strategy to reshape work for organizations around the world,” said Joudrey. “What drew me to UKG is the opportunity to build category leading products that help organizations of all sizes empower their employees and optimize their operations. We are the engine of innovation that drives agility, performance, and better work experiences for tens of millions of workers globally.” His vision aligns with UKG’s goal to enhance productivity and flexibility for complex workforce operations.
Joudrey succeeds Sri Srinivasan, who served as interim CTO since 2023, and will report directly to CEO Jennifer Morgan. With two-thirds of Fortune 1000 companies relying on UKG solutions, Joudrey’s appointment comes at a pivotal moment as the company accelerates its SaaS transformation and AI-driven innovation. His proven track record at Amazon and Salesforce positions UKG to strengthen its market leadership in workforce management and HR technology, delivering measurable outcomes for clients worldwide.
UKG’s appointment of Jim Joudrey as CTO signals a bold step toward advancing its AI-first strategy and SaaS transformation. With his leadership, UKG is poised to deliver innovative workforce solutions, empowering organizations to optimize operations and enhance employee experiences on a global scale.
At UKG, our purpose is people. We are on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 organizations across all sizes, industries, and geographies trust UKG HR, payroll, and workforce management cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world’s largest collection of people data, work data, and employee sentiment data, combined with rich experience using artificial intelligence in the service of people, we connect employee and workforce insights with business outcomes to show what’s possible when organizations invest in their people.
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