UiPath, a leader in business orchestration and automation, today released a new report on the state of agentic AI deployments, coding agents, and business orchestration. The global survey of 600 C-Suite and IT practitioners at large companies across the U.S., U.K., France, Germany, India, and Singapore found that while enterprises have initial proof-of-concept for their agentic deployments, many remain stuck in that pilot phase, struggling to scale those deployments and find a path forward to meaningful ROI. Asked to assess the level of deployment across their organization, less than 1 in 3 (31%) of respondents reported that AI is fully embedded in their business.
UiPath survey finds 31% of enterprises have AI fully embedded in business
35% have adopted AI on limited basis; 11% stuck in pilot mode
Top challenges: data quality (38%), integration (37%), governance (33%)
89% with fully embedded orchestration met or exceeded ROI expectations
52% applying AI to hybrid workflows combining static and dynamic processes
Only 29% say orchestration is fully embedded in their workflows
When asked to identify the challenges when optimizing deployments, these enterprise leaders identified a few common hurdles in their agentic AI adoptions, namely: data quality and readiness (named by 38% of respondents), integration of agentic AI with existing workflows and systems (37%), and governance and compliance (33%).
"The gaps between experimentation and enterprise deployment are known, and often come down to data, integration, and governance challenges that keep ROI out of reach," said Raghu Malpani, Chief Product and Technology Officer at UiPath. "Closing those gaps comes down almost entirely to two factors: understanding where the application of agentic AI can deliver the most value, and a focus on the missing layer of business orchestration. As the connector between data, systems, workflows, people, and agents, orchestration—in combination with built-in governance and compliance as guardrails—enables the scaling AI across the enterprise."
The survey data points to business orchestration as the key to unlocking value and scale. For those respondents that report they've fully embedded orchestration capabilities across their enterprise, 89% said their agentic implementations have aligned with or overperformed their ROI expectations. Among the specific benefits, enterprises report the below as key benefits:
Increased time for employees to spend on higher-value tasks (51%)
Increasing integration among applications (47%)
Improving oversight of business workflows (44%)
Increasing responsiveness to customers (42%)
Automation of complex business workflows (37%)
"Orchestration serves as the foundation for agentic deployments, connecting agents with the data and systems they need to operate effectively, along with automation to execute and humans to oversee. Those who prioritize orchestration will surge ahead because they'll be able to ensure agents work within existing processes and guardrails to create real enterprise impact," continued Malpani.
According to the survey, the next 12 months are set to be a period of substantial growth for AI agents in the enterprise. More than one in three respondents (36%) expect agents to play a significant role in enterprise workflows during that time, indicating agents will be involved in a variety of business processes. When asked about the type of workflows their organizations would be most focused on applying AI to in the next 12 months, the majority (52%) of respondents said that they were applying AI to hybrid workflows, which combine static and dynamic processes.
These hybrid workflows introduce an additional level of complexity, and orchestration enables the varied processes to work together in a cohesive workflow. Yet only 29% of organizations say that orchestration is fully embedded in their workflows. The enterprises who prioritize orchestration will set themselves up for success in the next agentic era.
About UiPath
UiPath is a leader in business orchestration and automation, trusted by organizations worldwide to transform enterprise complexity into intelligent, secure operations where AI agents reason, robots act, and people lead. Built for the modern enterprise and the world's most regulated industries, UiPath integrates automation, orchestration, AI, and testing into governed, scalable workflows—unlocking innovation at the speed of business while delivering the controls and compliance enterprise leaders demand.
