Trifork Group AG today announced expansion of almost 20-year collaboration with SAP with new reseller agreement for SAP Customer Experience CX. Agreement adds SAP CX to Trifork existing portfolio of SAP partnerships and capabilities and strengthens Trifork ability to help customers connect customer-facing processes with broader business and technology landscape. Initial focus will be SAP Sales Cloud v2. Announcement was made from Switzerland on September 10, 2026.
Trifork and SAP expanding almost 20-year collaboration with new reseller agreement for SAP Customer Experience. Agreement adds SAP CX to existing portfolio and strengthens ability to help customers connect customer-facing processes with broader business and technology landscape. Timing reflects growing customer demand. Trifork seeing increased interest in customer experience solutions that connect sales, marketing and customer data with core business processes, while SAP rapidly advancing its CX portfolio around AI, data and integrated business execution.
For Trifork, SAP CX natural extension of established SAP business. Trifork combines SAP technology with its own products and platforms, deep software engineering expertise and implementation capabilities to solve complex business challenges across enterprise.
Trifork also brings perspective of SAP CX customer. Company uses SAP Sales Cloud v2 and SAP Engagement Cloud across own business, giving teams first-hand experience of technology they bring to customers.
"SAP has been part of Trifork journey for almost 20 years, and Customer Experience is latest step in relationship that has continued to grow and evolve," said Jorn Larsen, Founder and CEO of Trifork. "We see clear opportunity to combine SAP CX technology with Trifork products, engineering capabilities and implementation expertise. And because we use technology ourselves, we bring customers practical experience alongside technical expertise."
"Strong partners essential to bringing next generation of Customer Experience to our customers. With Trifork, we gain partner that combines strong technology expertise with hands-on experience of SAP CX solutions," said Julia Knutti, Chief Revenue Officer Customer Experience MEE, SAP.
Trifork SAP Customer Experience business led by Juliane Laske, Sales Director SAP, responsible for developing partnership and growing SAP CX business.
About Trifork Group
Trifork is global technology company specializing in designing, building and operating advanced software for enterprise and public sector customers. With 1,118 FTEs across 16 countries, serves as end-to-end technology partner to organizations in complex and regulated industries, including public administration, healthcare, financial services, energy and aviation.
