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Transcend has expanded Aimee Cardwell’s role to include both CIO and CISO in Residence, leveraging her extensive executive experience from UnitedHealth Group and American Express to guide enterprise leaders in responsibly scaling AI adoption while addressing data compliance, permissions, and fragmentation challenges.
Transcend, the compliance layer for customer data used by leading global companies, announced the expansion of Aimee Cardwell’s role to encompass both Chief Information Officer (CIO) and Chief Information Security Officer (CISO) in Residence. This dual appointment draws on Cardwell’s proven track record of guiding large-scale enterprises through technology adoption, compliance, and product innovation.
As CIOs face mounting pressure to deploy AI that delivers measurable business value, many high-priority projects stall due to scattered customer data and unclear permissions. Organizations often cannot determine what actions are permissible for individual records—such as using data to train models, share with partners, or personalize experiences—because permissions remain fragmented across legacy systems.
Cardwell’s expanded role positions her to assist technology leaders in bridging infrastructure, security, and data governance. Modern enterprise tech stacks were optimized for efficient data collection and storage but rarely designed to track and surface real-time usage rights across sprawling environments. This limitation becomes acute as AI initiatives proliferate faster than governance can adapt.
"CIOs are under pressure to deliver AI that drives business value, but for any given customer record, most organizations can't answer a basic question: what are we actually allowed to do with this data?” said Ben Brook, Transcend CEO and co-founder. “Can we use it to train a model? Share it with an ad partner? Personalize an experience? Every record carries its own set of permissions and restrictions, and almost nobody has them surfaced in a way that's actionable. Aimee's experience building technology systems while managing complex compliance at global scale makes her the right leader to help CIOs navigate this."
Cardwell’s dual expertise allows her to help organizations align CIO and CISO functions more effectively, minimizing duplicated investments while addressing shared needs such as data location visibility, consent tracking, and regulatory applicability. By unifying these perspectives under one set of information and tools, enterprises can reduce redundancy and unlock previously stalled AI projects.
"CIOs and CISOs often try to accomplish similar goals using different tools, which means the company is duplicating investments to get the same outcomes," said Cardwell. "Both roles need to know where user data is stored across the enterprise. Both need to understand what consent has been given and what regulations apply. My experience in both roles allows me to help Transcend's customers bring these functions closer together to reduce redundancy. One tool, one set of information, two strong perspectives using that information in different ways. That's how you enable AI initiatives that were previously stalled."
"Aimee has lived the reality of managing both the 'enable the business' and 'protect the business' mandates, and she's done it while building critical products at global scale," said Kate Parker, Transcend President. "That combination of product development, infrastructure, and security expertise is exactly what CIOs need as they navigate AI adoption, and it’s invaluable as we help enterprises reimagine their infrastructure to unlock competitive advantage through AI and personalization."
The In Residence program at Transcend brings senior executive insight to support the shift from reactive compliance to proactive, systems-driven responsible innovation. This approach helps enterprises modernize consumer data handling for an AI-driven economy.
About Transcend
Transcend is the compliance layer for customer data, enabling enterprises to activate AI responsibly and at scale. Fortune 500 companies and other category leaders rely on Transcend to embed customer data controls directly into their tech stacks. With compliance enforced by design, Transcend replaces fragmented and manual compliance processes with a single, centralized layer, so companies can pursue AI, personalization, and other data-driven initiatives with confidence.
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